Corewell Health
Healthcare
UnitSecretary
“Unit Secretary at Corewell Health. Skills: Patient care coordination, Clerical tasks, Communication. Perform unit clerical functions. Act as a receptionist”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or equivalent
Nice to Have
Specialized Unit Secretary/Health Unit Coordinator training, 1 year clerical/customer service experience
What You'll Do.
Perform unit clerical functions
Act as a receptionist
Order and stock office supplies
Coordinate repair of office & unit equipment
Demonstrate customer service standards
Reinforce hospital service recovery program
Identify customer service recovery opportunities
Demonstrate courteous behavior
Give clear directions
Maintain high standards of personal appearance
Introduce self by name and function
Treat all customers with dignity
Provide clear and adequate information
Respond promptly to requests for service
Maintain confidentiality
Be ambassadors of Corewell Health
Convey information completely and timely
Effectively interact with others
Deliver excellent customer service
How You'll Work.
Team & Collaboration
Intradepartmental liaison; Interdepartmental liaison
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