Corewell Health
Healthcare
UnitSecretary
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Unit Secretary at Corewell Health. Skills: Patient care coordination, Clerical tasks, Communication. Perform unit clerical functions. Act as a receptionist”
Industry & Context.
What They're Looking For.
Must Have
High School Diploma or equivalent
Nice to Have
Specialized Unit Secretary/Health Unit Coordinator training, 1 year clerical/customer service experience
What You'll Do.
Perform unit clerical functions
Act as a receptionist
Order and stock office supplies
Coordinate repair of office & unit equipment
Demonstrate customer service standards
Reinforce hospital service recovery program
Identify customer service recovery opportunities
Demonstrate courteous behavior
Give clear directions
Maintain high standards of personal appearance
Introduce self by name and function
Treat all customers with dignity
Provide clear and adequate information
Respond promptly to requests for service
Maintain confidentiality
Be ambassadors of Corewell Health
Convey information completely and timely
Effectively interact with others
Deliver excellent customer service
How You'll Work.
Team & Collaboration
Intradepartmental liaison; Interdepartmental liaison
Full Job Description
## Job Summary The Unit Secretary coordinates the non-clinical aspects of patient care by managing communication and clerical tasks essential to the functioning of the unit. ## Essential Functions * Performs unit clerical functions. * Acts as a receptionist. * Acts as an intradepartmental and interdepartmental liaison. * Orders and stocks office supplies, coordinates repair of office & unit equipment. * Ability to demonstrate Corewell Health customer service standards and behaviors in all aspects of job performance. * Reinforces hospital service recovery program and identifies customer service recovery opportunities. * Must always demonstrate courteous behavior, give clear directions, maintain high standards of personal appearance, introduce self by name and function, treat all customers with dignity, provide comfort, provide clear and adequate information, respond promptly to requests for service, maintain confidentiality, and be ambassadors of Corewell Health. * Conveys information completely and timely. * Effectively interacts with others. * Delivers excellent customer service by exhibiting the Corewell Health Standards. ## Qualifications Required * High School Diploma or equivalent. Preferred * Specialized Unit Secretary/Health Unit Coordinator training. * 1 year of relevant experience in clerical and/or customer service experience. ## About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence ## How Corewell Health cares for you * Comprehensive benefits package to meet your financial, health, and work/lif
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