2070Health

Healthcare

UnitHeadOperations

₹25–40L ~AI est. Ambur, Tamil Nadu, India FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Unit Head – Operations at 2070Health. Skills: Hospital operations, Healthcare administration, Patient services, Operational efficiency. Oversee end-to-end hospital operations. Ensure exceptional patient experience”

What You'll Achieve.

Improve feedback scores; Drive operational efficiency; Drive quality standards; Drive accreditation compliance; Drive patient safety initiatives; Drive cost optimization initiatives; Support business growth; Enhance revenue

Industry & Context.

Healthcare
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

10+ years hospital operations experience, Leadership and team management responsibilities, Understanding of hospital workflows, Understanding of patient care processes, Understanding of quality standards, Understanding of healthcare compliance, Excellent stakeholder management skills, Excellent problem-solving skills, Excellent communication skills, Excellent people leadership skills

What You'll Do.

Oversee end-to-end hospital operations

Ensure exceptional patient experience

Address patient concerns

Improve feedback scores

Maintain service excellence

Drive operational efficiency

Drive quality standards

Drive accreditation compliance

Drive patient safety initiatives

Lead cross-functional teams

Manage departmental performance

Ensure seamless coordination

Monitor facility management

Monitor hospital administration

Analyze operational metrics

Implement process improvements

Drive cost optimization initiatives

Support business growth

Develop new partnerships

Coordinate insurance collections

Coordinate digital marketing

Collaborate on strategic planning

Collaborate on staffing

Collaborate on performance management

Collaborate on continuous improvement programs

How You'll Work.

Team & Collaboration

Cross-functional teams; Clinical and non-clinical departments

Communication Scope

Stakeholder management; People leadership

Full Job Description

This role is not for 2070 Health. We are looking for an experienced and dynamic **Unit Head – Operations** to lead the day-to-day operations of a multi-specialty healthcare facility. ### Key Responsibilities * Oversee end-to-end hospital operations including OPD, IPD, admissions, billing, discharge, and patient services. * Ensure exceptional patient experience by addressing concerns, improving feedback scores, and maintaining service excellence. * Drive operational efficiency, quality standards, accreditation compliance, and patient safety initiatives. * Lead cross-functional teams, manage departmental performance, and ensure seamless coordination between clinical and non-clinical departments. * Monitor facility management, housekeeping, maintenance, and overall hospital administration. * Analyze operational metrics, implement process improvements, and drive cost optimization initiatives. * Support business growth through new partnerships, insurance collections, digital marketing coordination, and revenue enhancement initiatives. * Collaborate with leadership on strategic planning, staffing, performance management, and continuous improvement programs. ### Requirements * MBA / MHA in Hospital Operations, Healthcare Administration, or a related field. * 10+ years of hospital operations experience, including leadership and team management responsibilities. * Strong understanding of hospital workflows, patient care processes, quality standards, and healthcare compliance. * Excellent stakeholder management, problem-solving, communication, and people leadership skills. * Proficiency in hospital management systems and MS Office. ### What We're Looking For * A proactive leader with a patient-first mindset. * Strong operational and administrative expertise. * Ability to drive performance, quality, and business growth in a fast-paced healthcare environment. Experience: 10+ Years Qualification: MBA / MHA If you are passionate about healthcare operations and leading high-perfor

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