Underwriter

**Hi, we 're glad you're here! We are hiring to our Aviva Services Excellence Centre! Take a look at our job description - maybe it suits you or one of your friends?** Aviva is looking for **Underwriters** to join a new team based in Poland. This is a great opportunity for someone who enjoys assessing risk, making sound underwriting decisions, and delivering excellent outcomes for customers. **What will you be doing?** * Assessing and underwriting Life Insurance, Critical Illness and Income Protection applications in the UK market, including medical and nonmedical risk, in line with Aviva’s underwriting philosophy, standards, and delegated authority. * Delivering accurate, consistent and customer-focused decisions, ensuring a high-quality experience throughout the underwriting process. * Communicating via email and phone, clearly and professionally, with advisers, customers, internal stakeholders and UK underwriting colleagues to explain underwriting requirements and decisions. * Escalating cases appropriately where authority limits are exceeded or additional expertise is required. * Completing Post Issue Sampling of medical reports on previously auto-accepted cases, to ensure accurate outcomes. * Contributing to continuous improvement, identifying opportunities to improve processes, quality, and customer experience. * Ensuring all underwriting activity is compliant with regulatory requirements, data protection standards, and Aviva policies. **What we’re looking for?** * Underwriting experience in Life Insurance, Critical Illness, and/or Income Protection, preferably in all 3 areas. * Solid capability to assess risk accurately and consistently within authority, including appropriate escalations and quality checks to ensure sound underwriting decisions. * Proficiency in English. * Excellent communication skills (written and verbal), with the ability to explain underwriting requirements and decisions clearly to advisers, customers, and internal stakeholders. * High le