Sodexo
Hospitality
UKGBusinessSupportOfficer
“UKG Business Support Officer at Sodexo. Skills: UKG Pro Workforce Management, HR reporting, time and attendance compliance. Delivering accurate HR reporting. supporting time and attendance compliance”
What You'll Achieve.
delivering accurate HR reporting; supporting time and attendance compliance; providing valuable data insights; ensuring the effectiveness of the UKG Pro Workforce Management system; optimise processes and ensure compliance; accurate and timely payroll processing; accurate recording and reporting of employee hours; compliance checks across all pay runs; support business decision-making; Ensure compliance with time and attendance interpretation, relevant legislation, Awards, and Enterprise Agreements; system optimisation
Industry & Context.
analytical and problem-solving capabilities
What They're Looking For.
Must Have
Minimum 3 years’ experience in payroll processes and compliance, including Australian payroll legislation, Awards, and Enterprise Agreements, At least 12 months’ experience with UKG Pro Workforce Management, Experience in training delivery, change management, and process improvement, stakeholder engagement skills and the ability to build effective relationships, Experience working in dynamic environments requiring adaptability and resilience, Solid understanding of rostering, scheduling, and time & attendance principles, Intermediate Microsoft Office skills, particularly Excel, analytical and problem-solving capabilities, Excellent communication skills with the ability to simplify complex information, High attention to detail and ability to manage competing priorities
Nice to Have
FIFO experience highly regarded
What You'll Do.
Delivering accurate HR reporting
supporting time and attendance compliance
providing valuable data insights to internal and external stakeholders
ensuring the effectiveness of the UKG Pro Workforce Management system
driving continuous improvement
partnering across Payroll
and broader HR teams to optimise processes and ensure compliance
Deliver training and support to users across all levels on timekeeping procedures (face-to-face
and via training materials and videos)
Promote system adoption by engaging with frontline leaders and translating technical concepts into clear
Ensure accurate recording and reporting of employee hours
including compliance checks across all pay runs
Run and troubleshoot integrations into and out of the UKG system
and escalations through the business ticketing system
Produce reports and provide data analysis to support business decision-making
Ensure compliance with time and attendance interpretation
and Enterprise Agreements
Contribute to continuous improvement initiatives and system optimisation via governance processes
How You'll Work.
Team & Collaboration
Collaborate with Payroll and Workforce Planning teams to ensure accurate and timely payroll processing; partnering across Payroll, Workforce Planning, and broader HR teams; Engage with diverse stakeholders across the business
Communication Scope
Excellent communication skills with the ability to simplify complex information
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