Salesforce
Technology
UI/UXDesigner
Neural analysis suggests this role is
optimal for Mid+ candidates.
“UI/UX Designer at Salesforce. Skills: Customer journey design, Marketing automation, Digital experience. Design end-to-end customer journeys. Build end-to-end customer journeys”
What You'll Achieve.
Increase Customer Lifetime Value; Reduce churn; Impact global adoption rates; Impact customer satisfaction scores
Industry & Context.
Identify friction points
What They're Looking For.
Must Have
3+ years in marketing automation, 3+ years in digital operations, 3+ years in customer experience design, Visualize and document complex customer flows, Project manage journey across multiple departments, Deploy multi-channel communications, Use data to identify friction points, Execute A/B tests
Nice to Have
Basic knowledge of data management use cases, Informatica products knowledge is a plus, Basic knowledge of HTML/CSS, Basic knowledge of AMPscript, Familiarity with Salesforce Marketing Cloud, Familiarity with Pendo
What You'll Do.
Design end-to-end customer journeys
Build end-to-end customer journeys
Curate content across email
Curate content across push
Monitor real-time performance dashboards
Develop scalable framework for hyper-personalized engagement
Adapt framework to user behavior
How You'll Work.
Team & Collaboration
Digital Experience Team
Process & Methodology
Project managing the journey
Full Job Description
_To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts._ Job Category User Experience Job Details ****About Salesforce**** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all. Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce. ****Overview of the Role**** **At Salesforce, we believe the customer journey is the product. As a UI/UX Designer for Informatica, you will be the architect of the customer’s digital lifecycle. You’ll join the Digital Experience Team, a high-energy group dedicated to creating a seamless customer experience. Your mission is to translate complex business goals into elegant, automated digital paths that guide our users from their first click to long-term advocacy. You won 't just be sending emails; you’ll be building the infrastructure of customer delight.** ****Responsibilities**** * ****Day-to-Day:** Design and build end-to-end customer journeys using Salesforce Marketing Cloud; curate and align content across email and push notifications; and monitor real-time performance dashboards.** * ****Long-Term Goals:** Develop a scalable framework for hyper-personalized engagement that adapts to user behavior, significantly increasing Customer Lifetime Value (CLV) and reducing churn.** * ****Impact:** Your work directly impacts global adoption rates and customer satisfaction scores.** * ****Growth:** You will gain mastery over the world’s leading CRM and marketi
Applying for this UI/UX Designer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Salesforce?
Real rants from real employees. Read before you apply.