McWane, Inc.

Mining And Metals

TylerUnion-QuotationsAgent

Euless, Texas, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Tyler Union - Quotations Agent at McWane, Inc.. Skills: Quotations, Customer Service, CRM management. Assist Territory Managers and Customer Service Representatives by providing customer quotations. Prepare and submit quotes to customers”

What You'll Achieve.

Provide customer quotations that result in profitable sales revenue

Industry & Context.

Mining And Metals
Eligibility Requirements

Submit to a drug screen, physical, and background check

What They're Looking For.

Must Have

Ability to meet deadlines and work with minimal supervision in a remote or hybrid team environment

Nice to Have

Previous Customer Service or Quotations experience ideal, Knowledge of the manufacturer/distributor supply chain process desirable, Familiarity with Microsoft D365 a plus, Previous experience managing quotes, customer data and activities within a CRM strongly preferred

What You'll Do.

Assist Territory Managers and Customer Service Representatives by providing customer quotations

Prepare and submit quotes to customers

Manage and track all quotation activity within the CRM system

Prepare cost and price estimates for materials

Correlate all cost information within time frame of bid date and time needed by customers and Sales team

Build and maintain pricing measurements for decision making processes

including maintenance of job win/loss record within CRM

Perform various other miscellaneous sales and service-related duties

How You'll Work.

Team & Collaboration

Work closely within a remote, cross-functional team environment; Communicate with managers in regard to processes and pricing across remote and onsite teams; Partner with Sales and internal teams to ensure alignment on pricing strategy and quotation accuracy; Frequent collaboration with a remote, distributed team; Ability to work within a team atmosphere as well as independently in a self-directed environment

Communication Scope

Communication; Effectively communicate with remote team members

Process & Methodology

Ability to effectively prioritize and handle multiple projects

Full Job Description

Tyler Union, a division of McWane, Inc., is the nation’s leading manufacturer of Ductile Iron Waterworks Fittings and Appurtenances has an immediate opening for a Quotations Agent. Tyler Union's main manufacturing facility is located in Anniston, AL. The primary focus of this position is to assist Territory Managers and Customer Service Representatives by providing customer quotations that result in profitable sales revenue. The Quotations Agent will support the overall sales strategy through efficient and timely responses to internal and external customers by preparing and submitting quotes to customers. This role is highly CRM-driven, with the majority of quotation activity, tracking, and customer data managed within the system. The Quotations Agent will work closely within a remote, cross-functional team environment, requiring strong communication and the ability to manage responsibilities independently. Desire and ability to provide superior customer service is imperative. This is a salaried non-exempt position, with an excellent benefits package with health, life, dental, and vision insurance, short-term and long-term disability, vacation, holiday pay and 401(k). Take a tour of Tyler Union [here.](https://www.youtube.com/watch?v=FRe1yFBjbXU) All candidates offered employment must submit to a drug screen, physical, and background check. Responsibilities and Job Duties: * Receive customer requests for quotation and communicate with the Sales Department to generate a quotation * Manage and track all quotation activity within the CRM system, ensuring accuracy and timely updates * Prepare cost and price estimates for materials using a variety of criteria, such as inventory availability, competitive position, price validity and other logistical considerations, including calculation of price escalations when necessary * Correlate all cost information within time frame of bid date and time needed by customers and Sales team * Build and maintain pricing measurements for

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