Learner Education
Primary/Secondary Education
TutorOperationsandSupportAssistant
“Tutor Operations and Support Assistant at Learner Education. Skills: Tutor Placement and Support, Tutor Onboarding and Offboarding, Recruiting and Hiring Support, Client and Internal Support. Review student needs and assist with matching students to appropriate tutors. Coordinate and schedule trial sessions between students and tutors”
What You'll Achieve.
Track trial sessions and placement outcomes from start to finish
Industry & Context.
Solution oriented when handling time sensitive requests
This position is open ONLY to candidates currently residing in Central or South America., Applications from candidates outside Central or South America will not be considered., Compensation is structured specifically for international hires based in these locations., Part Time Remote
What They're Looking For.
Must Have
Strong written and verbal English communication skills, Ability to communicate clearly and professionally with tutors, students, and internal teams, Excellent attention to detail and organization, Comfortable working independently in a fast paced, remote environment, Ability to follow structured processes while adapting to change, Calm, reliable, and solution oriented when handling time sensitive requests, Comfortable learning and using tools such as Google Suite, Slack, Workable, and internal platforms, Interest in education, tutoring, or operational support, Reliable computer or laptop, High speed internet, Quiet and professional workspace
Nice to Have
Prior experience as an assistant, administrative assistant, or coordinator, Experience supporting education, tutoring, recruiting, or customer support teams, Familiarity with the US education system
What You'll Do.
Review student needs and assist with matching students to appropriate tutors
Coordinate and schedule trial sessions between students and tutors
Track trial sessions and placement outcomes from start to finish
Communicate with tutors via email and internal systems to confirm availability and next steps
Support Academic Advisors and Placement teams with administrative coordination
Provide timely and professional support to tutors and students as needed
Support onboarding tasks such as profile setup
and documentation tracking
Assist with offboarding tasks including status updates and record maintenance
Maintain accurate tutor records across internal tools and systems
Screen tutor applications using established guidelines and tools
Support background check processing and status tracking
Maintain accurate hiring and candidate records in Workable and related systems
Assist with responding to tutor and student inquiries
Route questions or issues to the appropriate team when needed
professional communication across email
Support documentation
and process updates as systems evolve
Take on additional administrative and coordination tasks as needed
How You'll Work.
Team & Collaboration
Communicate clearly and professionally with tutors, students, and internal teams; Support Academic Advisors and Placement teams with administrative coordination; Route questions or issues to the appropriate team when needed; Maintain clear, professional communication across email, Slack, and internal tools
Communication Scope
Strong written and verbal English communication skills; Ability to communicate clearly and professionally with tutors, students, and internal teams; Maintain clear, professional communication across email, Slack, and internal tools
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