Flora Food Group
FMCG
TurkeyCreditController
Neural analysis suggests this role is
optimal for Mid candidates.
“Turkey Credit Controller at Flora Food Group. Skills: credit control, accounts receivable management, credit risk management, SAP, stakeholder management, communication. Manage end-to-end credit control activities for customer accounts across Turkey. Review customer credit applications and recommend appropriate credit limits aligned with internal policies and credit insurance requirements”
What You'll Achieve.
support working capital performance; ensure effective accounts receivable management; driving timely collections; resolving disputes; avoid shipment delays; minimize financial risk; improve customer account performance; strengthen credit control processes; working capital performance
Industry & Context.
analytical; problem-solving; financial risk assessment skills
What They're Looking For.
Must Have
2–3 years of experience in credit control, accounts receivable, or credit risk management, SAP knowledge, Fluency in English and Turkish, both written and spoken
Nice to Have
Experience in FMCG, international, or complex business environments is an advantage, understanding of credit management principles and working capital drivers, Experience working with trade credit insurance and exposure management, analytical, problem-solving, and financial risk assessment skills, Excellent communication and stakeholder management skills, Ability to manage multiple priorities in a dynamic environment, negotiation skills and confidence managing challenging customer discussions, High attention to detail and accuracy, Collaborative, hands-on, and delivery-focused mindset
What You'll Do.
Manage end-to-end credit control activities for customer accounts across Turkey
Review customer credit applications and recommend appropriate credit limits aligned with internal policies and credit insurance requirements
Conduct periodic customer credit reviews and monitor exposure risks
Resolve blocked sales orders in collaboration with cross-functional teams to avoid shipment delays
Maintain accurate customer credit limits
and exposure tracking within SAP
Partner with credit insurance providers on credit limit approvals
and exposure management
Drive timely collection of overdue invoices and proactively manage payment delays
Lead regular AR review meetings with Finance and Sales teams to support collection performance and dispute resolution
Monitor bad debt exposure and take proactive actions to minimize financial risk
Prepare regular reporting on receivables
Ensure compliance with internal controls
and credit management policies
Collaborate closely with Sales
and Shared Services teams to resolve disputes and improve customer account performance
Support risk assessments
guarantee negotiations
and customer onboarding activities
Manage rejected claims and deduction recovery processes in alignment with internal governance
Lead escalation discussions with key stakeholders when disputes remain unresolved beyond agreed timelines
Contribute to continuous improvement initiatives to strengthen credit control processes and working capital performance
How You'll Work.
Team & Collaboration
Ensure collaboration across Finance, Sales, Customer Service, and Shared Services teams; Resolve blocked sales orders in collaboration with cross-functional teams; Lead regular AR review meetings with Finance and Sales teams; Collaborate closely with Sales, Customer Service, Finance, and Shared Services teams to resolve disputes and improve customer account performance
Communication Scope
Excellent communication; stakeholder management; negotiation skills; confidence managing challenging customer discussions
Full Job Description
About The Job Location: Atasehir, Istanbul Reporting to: AMEA Credit Control Manager Flora Food Group is looking for a proactive and detail-oriented Turkey Credit Controller to support working capital performance and ensure effective accounts receivable management across the business. This role plays a key part in managing customer credit risk, driving timely collections, resolving disputes, and ensuring strong collaboration across Finance, Sales, Customer Service, and Shared Services teams. The position requires strong stakeholder management, commercial awareness, and the ability to operate effectively in a fast-paced international environment. What You Will Do Manage end-to-end credit control activities for customer accounts across Turkey. Review customer credit applications and recommend appropriate credit limits aligned with internal policies and credit insurance requirements. Conduct periodic customer credit reviews and monitor exposure risks. Resolve blocked sales orders in collaboration with cross-functional teams to avoid shipment delays. Maintain accurate customer credit limits, guarantees, and exposure tracking within SAP. Partner with credit insurance providers on credit limit approvals, updates, and exposure management. Drive timely collection of overdue invoices and proactively manage payment delays. Lead regular AR review meetings with Finance and Sales teams to support collection performance and dispute resolution. Monitor bad debt exposure and take proactive actions to minimize financial risk. Prepare regular reporting on receivables, overdue balances, credit exposure, and risk indicators. Ensure compliance with internal controls, audit requirements, and credit management policies. Collaborate closely with Sales, Customer Service, Finance, and Shared Services teams to resolve disputes and improve customer account performance. Support risk assessments, guarantee negotiations, and customer onboarding activities. Manage rejected claims and deduction rec
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