Twitch UK Ltd.
Technology
TrustandSafetyAnalyst
“Trust and Safety Analyst at Twitch UK Ltd.. Skills: Trust & Safety, Risk Operations, Investigations. Assess and take action on user reports. Prioritize swift action on sensitive issues”
Industry & Context.
Root cause analysis
Shift rotation, Weekend rotation, Holiday rotation
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 2+ years experience in Trust & Safety, 2+ years experience in Risk Operations, 2+ years experience in Investigations, 2+ years experience in Fraud Prevention, 2+ years experience in Content Moderation, 2+ years experience in Escalations, 2+ years experience in Crisis Management, Experience investigating complex issues, Experience making risk-based decisions, Familiarity with SQL, Familiarity with data analysis tools, Familiarity with AI-assisted workflows, Ability to analyze large datasets, Ability to identify patterns, Ability to translate findings into recommendations
Nice to Have
Familiarity with AWS infrastructure, Experience with email / notifications technologies, Experience writing Go in production systems
What You'll Do.
Assess and take action on user reports
Prioritize swift action on sensitive issues
Review and respond to escalations
Participate in shift rotation
Maintain expert understanding of policies
Contribute insight and skills
Identify areas for improvement
Understand and mitigate risk
How You'll Work.
Team & Collaboration
Other Analysts around the world; Trust and Safety team
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