Twitch UK Ltd.

Technology

TrustandSafetyAnalyst

£45–65k ~AI est. London, England, United Kingdom FULL TIME
The Brief

“Trust and Safety Analyst at Twitch UK Ltd.. Skills: Trust & Safety, Risk Operations, Investigations. Assess and take action on user reports. Prioritize swift action on sensitive issues”

Industry & Context.

Technology
Problems you'll solve

Root cause analysis

Eligibility Requirements

Shift rotation, Weekend rotation, Holiday rotation

What They're Looking For.

Must Have

Bachelor's degree or equivalent, 2+ years experience in Trust & Safety, 2+ years experience in Risk Operations, 2+ years experience in Investigations, 2+ years experience in Fraud Prevention, 2+ years experience in Content Moderation, 2+ years experience in Escalations, 2+ years experience in Crisis Management, Experience investigating complex issues, Experience making risk-based decisions, Familiarity with SQL, Familiarity with data analysis tools, Familiarity with AI-assisted workflows, Ability to analyze large datasets, Ability to identify patterns, Ability to translate findings into recommendations

Nice to Have

Familiarity with AWS infrastructure, Experience with email / notifications technologies, Experience writing Go in production systems

What You'll Do.

Assess and take action on user reports

Prioritize swift action on sensitive issues

Review and respond to escalations

Participate in shift rotation

Maintain expert understanding of policies

Contribute insight and skills

Identify areas for improvement

Understand and mitigate risk

How You'll Work.

Team & Collaboration

Other Analysts around the world; Trust and Safety team

Free ATS check

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