Amazon.com Services LLC
Project/Program/Product Management--Non-Tech, Risk Family, alexa and amazon devices
TrustandPrivacyRiskManager,Devices&ServicesTrust,Privacy,andAccessibility(TPA)
“Trust and Privacy Risk Manager, Devices & Services Trust, Privacy, and Accessibility (TPA) at Amazon.com Services LLC. Skills: Risk management, Privacy, Incident management, Trust. Identify customer trust risks. Assess customer trust risks”
What You'll Achieve.
Ensure timely execution; Prevent risk recurrence
Industry & Context.
Root cause analysis; Troubleshooting; Risk assessment; Problem solving
What They're Looking For.
Must Have
6+ years Incident Management experience, 2+ years cross-functional tech/non-tech teams, Define requirements with stakeholders, 4+ years process improvement with data, Bachelor's degree or equivalent experience, Knowledge of database systems, Knowledge of SQL, Risk management experience, Internal audit experience, Performing risk assessments, Designing controls, Managing enterprise control frameworks, Prioritizing risk, Work in fast paced environments, Manage workload under stress, Manage communication with distributed teams
Nice to Have
3+ years compliance program management, 3+ years legal experience, 3+ years governance experience, Experience prioritizing multiple assignments, Experience in fast-paced high-tech company, Experience building test automation frameworks, Experience building test automation tools, Technical education/training experience, Security education/training experience, Privacy education/training experience, Information security experience, Incident response experience, Risk management experience, Corporate communications experience, Program management experience, Project management experience, Psychology experience
What You'll Do.
Identify customer trust risks
Assess customer trust risks
Conduct technical risk assessments
Integrate trust-by-design principles
Integrate trust-by-default principles
Define functional requirements
Test customer trust controls
Validate customer trust controls
Perform closed loop validation
Support deployment of trust solutions
Support maintenance of trust solutions
Author SOPs for trust tools
Track campaign progress
Set up automated alerts
Use SQL for reporting
Use KQL for reporting
Bridge policy and technical implementation
Ensure customer trust is enabler
Manage escalated events
Manage escalated cases
Author detailed case notes
Author detailed reports
Track assessment actions
Track validation actions
Track remediation actions
Monitor operational scorecards
Monitor metrics dashboards
Take action on risk thresholds
Execute trust compliance campaigns
Execute privacy compliance campaigns
Identify opportunities to optimize controls
Identify opportunities to optimize processes
Apply risk-management best practices
Author Standard Operating Procedures
Author workflow documentation
Triage newly reported issues
Coordinate with teams
Validate control requirements
Update operational scorecards
Manage case resolution
Ensure trust-by-design principles applied
Validate delivered controls
Maintain project schedules
Manage engineering priorities
Build trust technologies
Create mechanisms for regulatory objectives
Ensure business partner efficiency
Ensure business partner effectiveness
Execute risk management best practices
Manage product backlogs
Support trust-by-design initiatives
Contribute to team culture
How You'll Work.
Team & Collaboration
Work with builder teams; Work with engineering teams; Work with product teams; Work with legal teams; Work with compliance teams; Cross-functional teams; Geographically distributed teams
Communication Scope
Case notes; Reports
Process & Methodology
Risk project management, Product backlog management
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