Amazon.com Services LLC

Project/Program/Product Management--Non-Tech, Risk Family, alexa and amazon devices

TrustandPrivacyRiskManager,Devices&ServicesTrust,Privacy,andAccessibility(TPA)

$83–130k Bellevue, Washington, United States FULL TIME
The Brief

“Trust and Privacy Risk Manager, Devices & Services Trust, Privacy, and Accessibility (TPA) at Amazon.com Services LLC. Skills: Risk management, Privacy, Incident management, Trust. Identify customer trust risks. Assess customer trust risks”

What You'll Achieve.

Ensure timely execution; Prevent risk recurrence

Industry & Context.

Project/Program/Product Management Non Tech, Risk Family, alexa and amazon devices
Problems you'll solve

Root cause analysis; Troubleshooting; Risk assessment; Problem solving

What They're Looking For.

Must Have

6+ years Incident Management experience, 2+ years cross-functional tech/non-tech teams, Define requirements with stakeholders, 4+ years process improvement with data, Bachelor's degree or equivalent experience, Knowledge of database systems, Knowledge of SQL, Risk management experience, Internal audit experience, Performing risk assessments, Designing controls, Managing enterprise control frameworks, Prioritizing risk, Work in fast paced environments, Manage workload under stress, Manage communication with distributed teams

Nice to Have

3+ years compliance program management, 3+ years legal experience, 3+ years governance experience, Experience prioritizing multiple assignments, Experience in fast-paced high-tech company, Experience building test automation frameworks, Experience building test automation tools, Technical education/training experience, Security education/training experience, Privacy education/training experience, Information security experience, Incident response experience, Risk management experience, Corporate communications experience, Program management experience, Project management experience, Psychology experience

What You'll Do.

Identify customer trust risks

Assess customer trust risks

Conduct technical risk assessments

Integrate trust-by-design principles

Integrate trust-by-default principles

Define functional requirements

Test customer trust controls

Validate customer trust controls

Perform closed loop validation

Support deployment of trust solutions

Support maintenance of trust solutions

Author SOPs for trust tools

Track campaign progress

Set up automated alerts

Use SQL for reporting

Use KQL for reporting

Bridge policy and technical implementation

Ensure customer trust is enabler

Manage escalated events

Manage escalated cases

Author detailed case notes

Author detailed reports

Track assessment actions

Track validation actions

Track remediation actions

Monitor operational scorecards

Monitor metrics dashboards

Take action on risk thresholds

Execute trust compliance campaigns

Execute privacy compliance campaigns

Identify opportunities to optimize controls

Identify opportunities to optimize processes

Apply risk-management best practices

Author Standard Operating Procedures

Author workflow documentation

Triage newly reported issues

Coordinate with teams

Validate control requirements

Update operational scorecards

Manage case resolution

Ensure trust-by-design principles applied

Validate delivered controls

Maintain project schedules

Manage engineering priorities

Build trust technologies

Create mechanisms for regulatory objectives

Ensure business partner efficiency

Ensure business partner effectiveness

Execute risk management best practices

Manage product backlogs

Support trust-by-design initiatives

Contribute to team culture

How You'll Work.

Team & Collaboration

Work with builder teams; Work with engineering teams; Work with product teams; Work with legal teams; Work with compliance teams; Cross-functional teams; Geographically distributed teams

Communication Scope

Case notes; Reports

Process & Methodology

Risk project management, Product backlog management

Free ATS check

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