Wheels
TruckLicenseandTitleSpecialist
“Truck License and Title Specialist at Wheels. Skills: License and Title administration, Data accuracy, Turnaround times. Manage and process documentation for the Truck and Equipment Finance division. Accurately enter and maintain data within appropriate systems”
What You'll Achieve.
Meets established KPI targets related to title administration, processing accuracy, and turnaround times
Industry & Context.
Resolve license and title matters
Sit or stand for extended periods of time, Reach above head to pull paper attachments, Speak, hear, and see, and to use hand and fingers for computer keyboard and phone
What They're Looking For.
Must Have
Office experience required including working with computers and handling large volume of work, Basic Microsoft Excel skills required, Ability to provide exceptional internal and external customer service, Must have good telephone etiquette, Able to listen effectively and communicate with all levels of staff, Must be able to work independently, Excellent communication (verbal, written), Must be efficient, accurate and dependable
Nice to Have
Familiarity with Microsoft Word
What You'll Do.
Manage and process documentation for the Truck and Equipment Finance division
Accurately enter and maintain data within appropriate systems
Collaborate with clients to resolve license and title matters
Communicate with equity investors regarding title-related issues
Provide high-quality support to internal and external stakeholders
Maintain and manage title files
Secure original and duplicate titles
Coordinate with equity investors and the remarketing team on title status updates
Prepare and review title-related closing documentation
and update all relevant title data within internal systems
Process billing transactions and submit check requests
Handle end-of-lease documentation
Process state transfers
Provide support on departmental projects
Communicate effectively and professionally with colleagues
and external partners
Adhere to all company policies
procedures and regulatory requirements
Maintain consistent and dependable attendance
Meet established KPI targets related to title administration
Perform additional duties as assigned
How You'll Work.
Team & Collaboration
Collaborating with clients to resolve license and title matters; Communicating with equity investors regarding title-related issues; Providing high-quality support to internal and external stakeholders; Coordinating with equity investors and the remarketing team on title status updates; Communicating effectively and professionally with colleagues, management, clients, and external partners; Treat others with dignity and act as a cohesive, inclusive and accountable team; Trust is central, both with key internal and external stakeholders
Communication Scope
Effective communication skills; Good telephone etiquette; Able to listen effectively and communicate with all levels of staff; Excellent communication (verbal, written); Communicate effectively and professionally with colleagues, management, clients, and external partners
Process & Methodology
Support on departmental projects
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