Riverside Oral Surgery
Oral Surgery
TreatmentCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Treatment Coordinator at Riverside Oral Surgery. Skills: Treatment Consultation with the Oral Surgeons, Present Treatment Plans to Patients, Ongoing Organization & Maintenance of Treatment Planning. provide patients with information about treatment options and associated costs. Acting as a liaison between the Oral Surgeons and patients, they will gather patient details, coordinate treatment plans with the Oral Surgeon, and present these plans to patients”
Industry & Context.
What They're Looking For.
Must Have
High school diploma or equivalent required, Previous experience working in a specialty dental office environment required, Ability to work in a fast-paced environment and handle multiple tasks simultaneously, Excellent interpersonal and communication skills, with a compassionate and patient-centered approach, Strong organizational skills and attention to detail, Keen understanding of scheduling and financial systems, Proficiency in dental software and computer literacy
What You'll Do.
provide patients with information about treatment options and associated costs
Acting as a liaison between the Oral Surgeons and patients
they will gather patient details
coordinate treatment plans with the Oral Surgeon
and present these plans to patients
well-versed in treatment procedures and timelines
assist in negotiating financial arrangements with patients
Attend comprehensive exams to assess patient treatment when necessary
also be present during re-care exams to gain insight into ongoing treatment requirements
Accurately enter treatment plans with the appropriate coding into the electronic medical record (EMR)
Verify dental benefit eligibility
and provide payment estimates to assist in financial planning
Escort patients to the consultation room
explaining their insurance coverage
including what’s covered and out-of-pocket costs
Educate patients on their dental benefits
Present case fees and available financial options
addressing any questions related to the procedure
Ensure patients fully understand their treatment plan and resolve any concerns to encourage their commitment to proceeding with the treatment
Create alerts in the EMR for Patient Care Coordinators detailing how treatment calculations were determined
Document any approved discounts in the EMR to ensure the Billing Department is aware of the discounted components of the treatment plan and the reasons behind them
Prepare the formal financial agreement
have the patient sign it
and scan into their file
Organize and conduct a weekly meeting with the Oral Surgeon/s to review any outstanding cases requiring follow-up on treatment plans
Maintain and update a recall list
following up with patients who haven’t scheduled an appointment within 3 ensure that anyone who cancels is added to the recall list
Prepare and manage an unscheduled treatment report
sending letters to patients who have treatment plans
but haven’t scheduled in the past 3 months
Perform any and all other duties as assigned
How You'll Work.
Team & Collaboration
Acting as a liaison between the Oral Surgeons and patients; coordinate treatment plans with the Oral Surgeon; Organize and conduct a weekly meeting with the Oral Surgeon/s to review any outstanding cases requiring follow-up on treatment plans; ensure the Billing Department is aware of the discounted components of the treatment plan and the reasons behind them
Communication Scope
Excellent interpersonal and communication skills; compassionate and patient-centered approach
Full Job Description
## Additional Information Our practice, Riverside Oral Surgery, is seeking an enthusiastic and experienced Treatment Coordinator to join our team! This is a unique and exciting opportunity for individuals passionate about Oral Surgery and committed to delivering outstanding care. What You'll Do: The Treatment Coordinator will provide patients with information about treatment options and associated costs. Acting as a liaison between the Oral Surgeons and patients, they will gather patient details, coordinate treatment plans with the Oral Surgeon, and present these plans to patients. The Treatment Coordinator is well-versed in treatment procedures and timelines and will also assist in negotiating financial arrangements with patients. The successful candidate will be able to: Treatment Consultation with the Oral Surgeons: -Attend comprehensive exams to assess patient treatment needs; when necessary, also be present during re-care exams to gain insight into ongoing treatment requirements -Accurately enter treatment plans with the appropriate coding into the electronic medical record (EMR) Present Treatment Plans to Patients: -Verify dental benefit eligibility, limitations, and provide payment estimates to assist in financial planning -Escort patients to the consultation room, explaining their insurance coverage, including what’s covered and out-of-pocket costs -Educate patients on their dental benefits, as needed -Present case fees and available financial options, addressing any questions related to the procedure -Ensure patients fully understand their treatment plan and resolve any concerns to encourage their commitment to proceeding with the treatment -Create alerts in the EMR for Patient Care Coordinators detailing how treatment calculations were determined -Document any approved discounts in the EMR to ensure the Billing Department is aware of the discounted components of the treatment plan and the reasons behind them -Prepare the formal financial agreement, have t
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