Company
Banking
TreasuryManagementService&ImplementationSpecialist
Neural analysis suggests this role is
optimal for Junior candidates.
“Treasury Management Service & Implementation Specialist. Skills: Treasury products, customer support, cashflow management, NACHA files, Online Banking. Provide professional and timely support to internal and external customers related to Treasury products including Remote Deposit Capture (RDC), Business Mobile Deposit, Business Sweeps, Account Analysis (AA), ACH Origination, Online Banking, and other Treasury products. Act as a liaison between customers and lines of business to assist business c”
What You'll Achieve.
Ensure complete customer satisfaction. Assist business customers in increasing efficiencies with cashflow management.
Industry & Context.
troubleshooting
Must be able to lift, move, and/or carry up to 20lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
What They're Looking For.
Must Have
Competent in the setup, quality assurance and function of basic Treasury Management Service and Implementation products.
What You'll Do.
Provide professional and timely support to internal and external customers related to Treasury products including Remote Deposit Capture (RDC)
Business Mobile Deposit
Account Analysis (AA)
and other Treasury products. Act as a liaison between customers and lines of business to assist business customers in increasing efficiencies with cashflow management.
How You'll Work.
Team & Collaboration
Demonstrate the ability to work independently and as a team player to contribute to the success of the department and in turn the organization.
Communication Scope
telephone; mail; e-mail; written correspondence
Full Job Description
**_Location:_** 355 North Fifth Street Indiana, PA 15701 ** _Hours:_** Monday - Friday: 8:00AM - 5:00PM (Additional hours as necessary to meet the objectives of the department ** _Function:_** Provide professional and timely support to internal and external customers related to Treasury products including Remote Deposit Capture (RDC), Business Mobile Deposit, Business Sweeps, Account Analysis (AA), ACH Origination, Online Banking, and other Treasury products. Act as a liaison between customers and lines of business to assist business customers in increasing efficiencies with cashflow management. **_Duties and Responsibilities_** : * Assists with the efficient and effective control of the Treasury Management Service and Implementation department through: * Promptly responding to inquiries in a courteous and professional manner to ensure complete customer satisfaction. * Providing accurate product and operational knowledge and service information to assist customers in understanding and utilizing Treasury services. * Facilitates training on all Treasury service products; by testing files and assisting with the creation of compatible data feeds into the online business banking. * Troubleshoots and assists with the setup and correction of NACHA files for our business clients. * Competent in the setup, quality assurance and function of basic Treasury Management Service and Implementation products to include: * Within the XA system account management will need to be performed to ensure accuracy with customer billing and report verification. * RDC and Business Mobile Deposit maintenance to assist customers with increased cash flow management as well as depositing checks efficiently into S&T accounts. * ACH Origination * Online Banking setup and maintenance * Explanation of fees for customer utilizations. * Effectively communicates with customers via telephone, mail, and e-mail in a professional manner to: * Utilize appropriate software to streamline process and improve eff
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