Company
SH
TravelSupportSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Travel Support Specialist. Respond to client inquiries. Resolve travel issues”
Industry & Context.
Problem-solving
Flexible hours, Evenings or weekends
What They're Looking For.
Must Have
Previous experience in travel agency, Previous customer support role, Tech-savvy, Comfortable using booking platforms, Comfortable using CRMs
What You'll Do.
Respond to client inquiries
Resolve travel issues
Communicate with airlines
Communicate with hotels
Communicate with tour providers
Confirm itinerary details
Document interactions
Maintain client records
Full Job Description
## Description Job Title: Travel Support Specialist – Client Services Location: Remote About the Role We’re hiring a Travel Support Specialist to assist with client communications, itinerary updates, and travel issue resolution. If you enjoy problem-solving and providing white-glove service, this is the perfect role for you. ## Responsibilities Respond to client inquiries about existing or upcoming trips.Resolve travel issues (delays, cancellations, schedule changes) in real time.Communicate with airlines, hotels, and tour providers to make changes.Confirm itinerary details, send reminders, and provide travel tips.Document interactions and maintain client records in our CRM system. ## Requirements Previous experience in a travel agency or customer support role.Strong attention to detail and excellent communication skills.Ability to work flexible hours, including evenings or weekends if needed.Tech-savvy and comfortable using booking platforms and CRMs. ## Why Work With Us? Remote work and flexible schedule.Growth path into full-time travel advisor or team lead roles.Travel discounts and ongoing professional development.
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