Destination Knot
tourism and hospitality
TravelCustomerRepresentative
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Travel Customer Representative at Destination Knot. Skills: customer service, travel planning, client relations. Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities. Deliver professional customer service through phone, email, and online platforms”
What You'll Achieve.
ensure every detail of their trip is handled with care; ensure satisfaction
Industry & Context.
problem-solving and follow-up skills
Must be 18+ with a reliable computer and internet connection
What They're Looking For.
Must Have
Must be 18+ with a reliable computer and internet connection
Nice to Have
Prior experience in customer service, travel, or hospitality preferred, Excellent verbal and written communication skills, Ability to multitask and manage multiple client needs simultaneously, Comfortable working in a fully remote setting with minimal supervision, problem-solving and follow-up skills, Proficiency with email, online forms, and booking tools, Passion for travel and helping others plan memorable experiences
What You'll Do.
Respond to client inquiries regarding travel destinations
Deliver professional customer service through phone
and present travel options that align with client preferences
Assist with reservations
booking confirmations
and itinerary management
Maintain accurate records and follow up with clients to ensure satisfaction
Stay informed about industry updates
and supplier resources
Collaborate with team members to ensure seamless client experiences
How You'll Work.
Team & Collaboration
Collaborate with team members to ensure seamless client experiences
Communication Scope
Excellent verbal and written communication skills
Full Job Description
## Description About Us Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry. Position Overview We are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences. Key Responsibilities Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities Deliver professional customer service through phone, email, and online platforms Research, prepare, and present travel options that align with client preferences Assist with reservations, booking confirmations, and itinerary management Maintain accurate records and follow up with clients to ensure satisfaction Stay informed about industry updates, promotions, and supplier resources Collaborate with team members to ensure seamless client experiences Qualifications Prior experience in customer service, travel, or hospitality preferred Excellent verbal and written communication skills Ability to multitask and manage multiple client needs simultaneously Comfortable working in a fully remote setting with minimal supervision Strong problem-solving and follow-up skills Proficiency with email, online forms, and booking tools Must be 18+ with a reliable computer and internet connection Passion for travel and helping others plan memorable experiences What We Offer Flexible, remote work schedule Training and ongoing professional development A supportive and positive team culture Access to exclusive travel ind
Applying for this Travel Customer Representative role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Lever
- Lever uses a streamlined one-page form — apply in under 5 minutes.
- LinkedIn import works well; review parsed data before submitting.
- The cover letter field is optional but visible to reviewers — use it to differentiate.
- Referral codes from employees can significantly boost visibility of your application.
ANONYMOUS · UNFILTERED
What do employees actually say about Destination Knot?
Real rants from real employees. Read before you apply.