Destination Knot

tourism and hospitality

TravelCustomerRepresentative

$40–65k Texas, United States Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Travel Customer Representative at Destination Knot. Skills: customer service, travel planning, client relations. Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities. Deliver professional customer service through phone, email, and online platforms”

What You'll Achieve.

ensure every detail of their trip is handled with care; ensure satisfaction

Industry & Context.

tourism and hospitality
Problems you'll solve

problem-solving and follow-up skills

Eligibility Requirements

Must be 18+ with a reliable computer and internet connection

What They're Looking For.

Must Have

Must be 18+ with a reliable computer and internet connection

Nice to Have

Prior experience in customer service, travel, or hospitality preferred, Excellent verbal and written communication skills, Ability to multitask and manage multiple client needs simultaneously, Comfortable working in a fully remote setting with minimal supervision, problem-solving and follow-up skills, Proficiency with email, online forms, and booking tools, Passion for travel and helping others plan memorable experiences

What You'll Do.

Respond to client inquiries regarding travel destinations

Deliver professional customer service through phone

and present travel options that align with client preferences

Assist with reservations

booking confirmations

and itinerary management

Maintain accurate records and follow up with clients to ensure satisfaction

Stay informed about industry updates

and supplier resources

Collaborate with team members to ensure seamless client experiences

How You'll Work.

Team & Collaboration

Collaborate with team members to ensure seamless client experiences

Communication Scope

Excellent verbal and written communication skills

Full Job Description

## Description About Us Destination Knot is a licensed travel agency specializing in cruises, resorts, group travel, and personalized itineraries. We are committed to exceptional client care, professional training, and creating memorable travel experiences. Our team thrives in a supportive environment where individuals can grow into skilled professionals in the tourism and hospitality industry.   Position Overview We are looking for a Travel Customer Representative to join our team. In this role, you will assist clients with their travel needs, provide excellent service, and ensure every detail of their trip is handled with care. This is a remote position ideal for those passionate about travel and helping others plan meaningful experiences.   Key Responsibilities Respond to client inquiries regarding travel destinations, accommodations, transportation, and activities Deliver professional customer service through phone, email, and online platforms Research, prepare, and present travel options that align with client preferences Assist with reservations, booking confirmations, and itinerary management Maintain accurate records and follow up with clients to ensure satisfaction Stay informed about industry updates, promotions, and supplier resources Collaborate with team members to ensure seamless client experiences   Qualifications Prior experience in customer service, travel, or hospitality preferred Excellent verbal and written communication skills Ability to multitask and manage multiple client needs simultaneously Comfortable working in a fully remote setting with minimal supervision Strong problem-solving and follow-up skills Proficiency with email, online forms, and booking tools Must be 18+ with a reliable computer and internet connection Passion for travel and helping others plan memorable experiences   What We Offer Flexible, remote work schedule Training and ongoing professional development A supportive and positive team culture Access to exclusive travel ind

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