Pavago
Luxury Travel | Aviation Operations
TravelConcierge&OperationsSpecialist
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Travel Concierge & Operations Specialist at Pavago. Skills: Travel logistics, Operations coordination, Client experience, Vendor management. Coordinate complete travel logistics. Execute travel details accurately”
What You'll Achieve.
Travel operations executed flawlessly; Clients receive seamless, premium service; Last-minute changes handled smoothly; Communication remains proactive, polished; No operational detail is missed
Industry & Context.
Problem solving; Root cause analysis
What They're Looking For.
Must Have
Travel coordination experience, Operations or logistics experience, Concierge or client services experience, Luxury hospitality experience, High-touch or white-glove environments experience, Manage multiple real-time requests, Organizational and operational execution skills, Excellent written and verbal English communication, High attention to detail and accuracy, Comfortable operating in fast-paced environments
Nice to Have
Private aviation experience, Luxury travel experience, Hospitality or VIP services experience, Concierge or premium client-service background, Handling complex, time-sensitive logistics experience
What You'll Do.
Coordinate complete travel logistics
Execute travel details accurately
and client requirements
Maintain operational execution with minimal oversight
Handle live requests from clients
Manage last-minute changes
Prioritize multiple urgent requests
Anticipate client needs proactively
Coordinate luxury services
Liaise with operators
Ensure partners maintain service standards
Resolve operational issues quickly
Identify risks before they become problems
Continuously improve workflows
operating under pressure
How You'll Work.
Team & Collaboration
Internal teams coordination; Vendor coordination; Stakeholder coordination
Communication Scope
Professional communication; Confident communication
Full Job Description
### **Travel Concierge & Operations Specialist (Remote)** **Luxury Travel | Aviation Operations | White-Glove Client Experience** **Location:** Remote **Working Hours:** EST **Position Type:** Full-Time ### **About the Role** We’re hiring for our client, a fast-paced luxury travel and aviation company, seeking a Travel Concierge & Operations Specialist to support high-level travel coordination and real-time operations. This is a high-speed, execution-heavy role — not routine administrative work. You’ll coordinate complex travel logistics, manage live operational requests, and deliver a seamless white-glove client experience across every interaction. This role is ideal for someone who: * Thinks quickly under pressure * Stays highly organized in fast-moving environments * Handles last-minute changes calmly and confidently * Takes ownership and executes with precision If you thrive in high-touch client service and operational coordination, this opportunity could be a strong fit. ### **What You’ll Own** ### **End-to-End Travel Operations** * Coordinate complete travel logistics including: * Flights * Ground transportation * Hotels and accommodations * VIP and special requests * Ensure every detail is executed accurately and efficiently * Track schedules, bookings, and client requirements in real time * Maintain flawless operational execution with minimal oversight ### **Real-Time Request Management** * Handle live requests from clients, passengers, and internal teams * Manage last-minute changes without disrupting the client experience * Prioritize multiple urgent requests simultaneously * Maintain composure and accuracy in fast-moving situations ### **White-Glove Client Experience** * Deliver premium, high-touch service in every interaction * Anticipate client needs proactively * Coordinate luxury services including: * Catering * Luxury hotels * Executive transportation * Maintain polished, professional, and confident communication ### **Vendor & Stakeholder Coordinati
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