Pavago

Luxury Travel

TravelConcierge&OperationsSpecialist

Ontario, Canada FULL TIME Remote Friendly
The Brief

“Travel Concierge & Operations Specialist at Pavago. Skills: Travel logistics, Client experience, Operations management. Coordinate complete travel logistics. Ensure every detail is executed accurately”

What You'll Achieve.

Travel operations executed flawlessly with zero errors; Clients receive seamless, premium service experiences; Last-minute changes handled smoothly and professionally; Communication remains proactive, polished, and organized; No operational detail is missed

Industry & Context.

Luxury Travel
Problems you'll solve

Think quickly and solve problems proactively; Resolve operational issues quickly; Identify risks before they become larger problems

What They're Looking For.

Must Have

Travel coordination, Operations or logistics, Concierge or client services, Luxury hospitality, High-touch or white-glove environments, Ability to manage multiple real-time requests simultaneously, organizational and operational execution skills, Excellent written and verbal English communication, High attention to detail and accuracy, Comfortable operating in fast-paced environments

Nice to Have

Private aviation, Luxury travel, Hospitality or VIP services, Concierge or premium client-service background, Experience handling complex, time-sensitive logistics

What You'll Do.

Coordinate complete travel logistics

Ensure every detail is executed accurately

and client requirements

Maintain flawless operational execution

Handle live requests from clients

Manage last-minute changes

Prioritize multiple urgent requests

Anticipate client needs proactively

Coordinate luxury services

Liaise with operators

Ensure all partners maintain service standards

Resolve operational issues quickly

Identify risks before they become problems

Continuously improve workflows

How You'll Work.

Team & Collaboration

Cross-functional coordination; Liaise with operators, vendors, hotels, and internal teams

Communication Scope

Excellent written and verbal English communication; Polished, professional, and confident communication; Communication remains proactive, polished, and organized

Free ATS check

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