Exoticca

Travel

TravelAgentAmadeusSpecialist

$55–75k ~AI est. Houston, Texas, United States FULL TIME
The Brief

“Travel Agent - Amadeus Specialist at Exoticca. Skills: Amadeus, GDS, Travel operations. Handle Travel Operations tasks. Support Travel Operations tasks”

Industry & Context.

Travel
Problems you'll solve

Problem-solving

Eligibility Requirements

Residency in Houston

What They're Looking For.

Must Have

Fluent English communication, Knowledge of Amadeus / GDS, Experience with negotiated fares, Experience with advanced refunds, ARC certified, Residency in Houston

Nice to Have

2 years experience in Customer support, Experience in Travel industry, Experience with flights, Proven record in fast-growing environments, Adaptability, Problem-solving attitude, Fast-learning attitude

What You'll Do.

Handle Travel Operations tasks

Support Travel Operations tasks

Process Flights changes

Process Cancellations request

Deal with negotiated rates

Deal with advanced refunds

Work with land suppliers

Handle ARC PED procedures

Review ARC PED procedures

Support customers in destination

Handle emergency issues

Provide administrative office support

Assist with office correspondence

Assist with cheque processing

Assist with operational coordination

How You'll Work.

Team & Collaboration

Flight Operations team; Travel operations teams; Land suppliers

Communication Scope

Fluent English communication

Free ATS check

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