Weekday AI
TravelAdvisor
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optimal for Entry candidates.
“Travel Advisor at Weekday AI. Skills: Travel expertise, Sales, Customer service. Customer Consultation. Travel Planning”
What You'll Achieve.
Generating Profitable Sales; increase profitability; meeting or exceeding travel sales targets
Industry & Context.
Problem-solving skills; ability to handle challenging customer situations with empathy and grace
What They're Looking For.
Must Have
At least 1+ years’ experience in the travel industry, in a customer service role., knowledge of popular travel destinations, culture, and trends., Proven track record of meeting or exceeding travel sales targets., Proficiency in using travel booking systems and software., Excellent communication (both written and verbal) and negotiation skills., Ability to work in a fast-paced environment and manage multiple tasks simultaneously., Problem-solving skills and the ability to handle challenging customer situations with empathy and grace
What You'll Do.
Customer Consultation
Generating Profitable Sales
How You'll Work.
Team & Collaboration
Work closely with the marketing, operations, and tech teams to offer insights and feedback based on customer interactions.
Communication Scope
Excellent communication (both written and verbal); negotiation skills
Full Job Description
**This role is for one of the Weekday's clients** **Salary range: Rs 300000 - Rs 500000 (ie INR 3-5 LPA) ** Min Experience: 1 years Location: Gurgaon JobType: full-time As a Travel Advisor, you'll serve as the bridge between our customers and their next great adventure. Your expertise will guide travelers, ensuring they have a seamless, exciting, and personalised experience. If you're passionate about exploring the world and helping others do the same, this role is for you! **Requirements** **Key Responsibilities:** • Customer Consultation: Engage with customers to understand their travel preferences, needs, and budgets. • Travel Planning: Utilise our suite of online tools and resources to research, plan, and curate bespoke travel itineraries. • Generating Profitable Sales: Use travel expertise and customer influencing skills to drive bookings and increase profitability. Identify up-sell and cross-sell opportunities. • Booking Management: Assist clients with booking accommodations, transportation, tours, and other travel-related services. • Ongoing Support: Provide clients with real-time assistance during their trips, ensuring their experiences are smooth and enjoyable. • Stay Updated: Continuously monitor and stay informed about global travel trends, destination updates, and any travel advisories or restrictions. • Feedback Loop: Collect and analyze feedback from travelers to constantly refine and improve our offerings • Team Collaboration: Work closely with the marketing, operations, and tech teams to offer insights and feedback based on customer interactions. **Requirements** • At least 1+ years’ experience in the travel industry, in a customer service role. • Strong knowledge of popular travel destinations, culture, and trends. • Proven track record of meeting or exceeding travel sales targets. • Proficiency in using travel booking systems and software. • Excellent communication (both written and verbal) and negotiation skills. • Ability to work in a fast-paced
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