Amazon Support Services Costa Rica SRL
Corporate Operations, Fulfillment Center, amazon business
TransportationSupportSpecialist
“Transportation Support Specialist at Amazon Support Services Costa Rica SRL. Skills: Customer service, Transportation, Supply chain. Deliver excellent carrier and driver experience/solutions. Research issues”
What You'll Achieve.
Ensure customers get shipments on time
Industry & Context.
Problem solving; Analytical skills
Legally authorized to work in Costa Rica
What They're Looking For.
Must Have
2+ years of customer service, 2+ years of professional work experience, B2 English proficiency or higher
Nice to Have
Bachelor's degree or above in a relevant field, Experience in training, Performance management experience, Coaching/mentoring experience
What You'll Do.
Deliver excellent carrier and driver experience/solutions
Set appropriate expectations
Work within the Amazon Transportation network
Get trailers/trucks back on track
Support workload surges
Support weather-related operations
Work additional overtime
Use internal systems to gather data
Support daily execution
Help write standard work
Work with cross-functional teams
Drive data-driven decision
Communicate insights across stakeholders
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders; External stakeholders
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