Amazon Support Services Costa Rica SRL

Corporate Operations, Fulfillment Center, amazon business

TransportationSupportSpecialist

$14000–20000k ~AI est. San Jose, Costa Rica FULL TIME
The Brief

“Transportation Support Specialist at Amazon Support Services Costa Rica SRL. Skills: Customer service, Transportation, Supply chain. Deliver excellent carrier and driver experience/solutions. Research issues”

What You'll Achieve.

Ensure customers get shipments on time

Industry & Context.

Corporate Operations, Fulfillment Center, amazon business
Problems you'll solve

Problem solving; Analytical skills

Eligibility Requirements

Legally authorized to work in Costa Rica

What They're Looking For.

Must Have

2+ years of customer service, 2+ years of professional work experience, B2 English proficiency or higher

Nice to Have

Bachelor's degree or above in a relevant field, Experience in training, Performance management experience, Coaching/mentoring experience

What You'll Do.

Deliver excellent carrier and driver experience/solutions

Set appropriate expectations

Work within the Amazon Transportation network

Get trailers/trucks back on track

Support workload surges

Support weather-related operations

Work additional overtime

Use internal systems to gather data

Support daily execution

Help write standard work

Work with cross-functional teams

Drive data-driven decision

Communicate insights across stakeholders

How You'll Work.

Team & Collaboration

Cross-functional teams; Internal stakeholders; External stakeholders

Free ATS check

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