ICP-Dalian branch
Supply Chain/Transportation Management, Language, transportation and logistics
TransportationSpecialistTransportation,NOCOutbound
“Transportation Specialist - Transportation, NOC Outbound at ICP-Dalian branch. Skills: Transportation, NOC Operations. Facilitate information flow between stakeholders. Resolve issues impacting customer experience”
Industry & Context.
Problem solving; Trend analysis
24*7 operating environment, Night shift
What They're Looking For.
Must Have
Japanese language proficiency
Nice to Have
Pull data from numerous databases, Perform ad hoc reporting and analysis, Speak, write, and read fluently in Tongan
What You'll Do.
Facilitate information flow between stakeholders
Resolve issues impacting customer experience
Resolve issues impacting business continuity
Understand network exception trends
Propose process changes to streamline operations
Communicate with external customers
Communicate with internal customers
Develop performance metrics
Understand performance metrics
Scope business requirements
Scope functional requirements
Understand business impact of trends
Make data-driven decisions
Escalate problems systematically
Escalate variance in information
Escalate variance in data
Follow through on resolutions
Meet critical business needs
Measure activities performed
Identify activities performed
Create narrative outlining findings
Present findings in review forum
How You'll Work.
Team & Collaboration
External customers; Internal customers; Amazon technology teams; Relevant owners and teams
Communication Scope
Verbal communication; Written communication
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