ICP-Dalian branch
Supply Chain/Transportation Management, Language, transportation and logistics
TransportationSpecialistTransportation,NOCOutbound
“Transportation Specialist - Transportation, NOC Outbound at ICP-Dalian branch. Skills: Transportation, NOC, Stakeholder management. Facilitate flow of information between stakeholders. Resolve issues impacting customer experience”
Industry & Context.
Problem resolution; Trend analysis; Data-driven decisions
Work for Amazon Japan, 24*7 operating environment, Night shift
What They're Looking For.
Must Have
Speak, write, and read fluently in Japanese at a business level or above (N1+)
Nice to Have
Experience with end-to-end ownership of major project deliverables
What You'll Do.
Facilitate flow of information between stakeholders
Resolve issues impacting customer experience
Resolve issues impacting business continuity
Communicate with external customers
Communicate with internal customers
Pull data from databases
Perform ad hoc reporting
Develop performance metrics
Understand performance metrics
Assist with driving business results
Scope business requirements
Scope functional requirements
Understand business impact of trends
Make decisions based on data
Escalate problems systematically
Escalate variance in information
Escalate variance in data
Follow through on resolutions
Meet critical business needs
Measure activities performed
Identify activities performed
Create narrative outlining findings
Present findings in review forum
How You'll Work.
Team & Collaboration
External customers; Internal customers; Amazon technology teams; Relevant owners and teams
Communication Scope
Verbal communication; Written communication
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