ICP-Dalian branch
Logistics
TransportationSpecialistTransportation,NOCOutbound
“Transportation Specialist - Transportation, NOC Outbound at ICP-Dalian branch. Skills: Transportation Execution, Network Operations, Stakeholder Management. Facilitate flow of information. Resolve issues impacting customer experience”
Industry & Context.
Problem solving; Analytical skills
Work for Amazon Japan, 24*7 operating environment, Night shift
What They're Looking For.
Must Have
Speak, write, and read fluently in Japanese at a business level or above (N1+)
Nice to Have
Experience with end-to-end ownership of major project deliverables
What You'll Do.
Facilitate flow of information
Resolve issues impacting customer experience
Resolve issues impacting business continuity
Understand trends in network exceptions
Propose process changes
Streamline operations
Communicate with external customers
Communicate with internal customers
Develop performance metrics
Understand performance metrics
Scope business requirements
Scope functional requirements
Understand business impact
Make data-based decisions
Escalate problems systematically
Escalate variance systematically
Follow through on resolutions
Meet critical business needs
Measure activities performed
Identify activities performed
Create narrative outlining findings
Present findings in review forum
How You'll Work.
Team & Collaboration
External customers; Internal customers; Amazon technology teams; Relevant owners and teams
Communication Scope
Verbal communication; Written communication
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