ICP-Dalian branch
Logistics
TransportationSpecialistTransportation,NOCOutbound
“Transportation Specialist - Transportation, NOC Outbound at ICP-Dalian branch. Skills: Transportation Execution, Network Operations, Stakeholder Management. Facilitate flow of information between stakeholders. Resolve issues impacting customer experience”
What You'll Achieve.
Ensure timely pick-up and delivery; Ensure smooth functioning of transportation; Impact ability to serve customers on time
Industry & Context.
Tactical problem solving; Trend analysis
Work in 24*7 operating environment, Work night shift
What They're Looking For.
Must Have
Speak, write, and read fluently in Japanese at a business level or above (N1+)
Nice to Have
Experience owning the operation of a mission-critical team or product
What You'll Do.
Facilitate flow of information between stakeholders
Resolve issues impacting customer experience
Resolve issues impacting business continuity
Communicate with external customers
Communicate with internal customers
Pull data from databases
Perform ad hoc reporting
Perform ad hoc analysis
Develop performance metrics
Understand performance metrics
Scope business requirements
Scope functional requirements
Understand business impact of trends
Make data-based decisions
Escalate problems systematically
Escalate variance in information
Escalate variance in data
Follow through on resolutions
Meet critical business needs
Measure activities performed
Identify activities performed
Create narrative outlining findings
Create narrative outlining variances
Present findings in review forum
How You'll Work.
Team & Collaboration
External customers; Internal customers; Amazon technology teams
Communication Scope
Verbal communication; Written communication
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