ADCI
Fulfillment Operations Management, Fulfillment Center, Logistics
TransportationSpecialistI
“Transportation Specialist I at ADCI. Skills: Transportation execution, Operations management, Problem-solving. Communicate with external customers. Communicate with internal customers”
What You'll Achieve.
Ensure timely pick-up and delivery; Resolve exceptions; Keep stakeholders informed; Streamline operations; Meet network speed; Meet customer promise
Industry & Context.
Tactical problem-solving; Analyze data; Real-time decisions
Rotational shifts, 24/7 operations
What They're Looking For.
Must Have
Bachelor's degree in quantitative/technical field, Experience with Excel, Experience with SQL, High school or equivalent diploma, or Associate's degree, 0–5 years of experience in customer support/operations support, English communication skills
Nice to Have
Proficiency in MS Office (Word, Excel, PowerPoint)
What You'll Do.
Communicate with external customers
Communicate with internal customers
Maintain high-standards of quality
Maintain productivity standards
Understand the size of problem
Systemically escalate problems
Follow through closure of issues
Work with Amazon Internal tools
Understand business impact of trends
Make decisions in best interest of customers
Make decisions in best interest of organization
Work within various time constraints
Meet critical business needs
How You'll Work.
Team & Collaboration
Cross-functional teams; Internal stakeholders
Communication Scope
Written communication; Oral communication
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