Amazon Dev Center India
Administrative Support, Fulfillment Center, amazon business
TransportationSpecialist
“Transportation Specialist at Amazon Dev Center India. Skills: Logistics, Process improvement, Data analysis. Facilitate flow of information. Resolve issues impacting customer experience”
Industry & Context.
Root cause analysis; Data-driven decision making
24*7 operating environment
What They're Looking For.
Must Have
Bachelor's degree in quantitative/technical field, Experience with Excel
Nice to Have
Knowledge of basic SQL queries
What You'll Do.
Facilitate flow of information
Resolve issues impacting customer experience
Resolve issues impacting business continuity
Research and query internal tools
Make real-time decisions
Analyze data and notice trends
Drive customer experience
Ideate process improvements
Drive process improvements to conclusion
Communicate with external customers
Communicate with internal customers
Pull data from databases
Perform ad hoc reporting
Perform ad hoc analysis
Develop performance metrics
Understand performance metrics
Scope business requirements
Scope functional requirements
Understand business impact of trends
Make data-based decisions
Escalate problems or variance
Follow through on resolutions
Work within time constraints
Meet critical business needs
Measure activities performed
Identify activities performed
Create narrative outlining findings
Create narrative outlining variances
Present findings in review forum
Provide real-time customer experience
How You'll Work.
Team & Collaboration
Internal teams; Logistics providers; Carriers; Hubs; Warehouses; Retail; Finance; Software Support; Fulfillment Centers
Communication Scope
Written communication; Oral communication
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