Amazon.com Services LLC
Supply Chain/Transportation Management, Fulfillment Center, operations
TransportationSpecialist
“Transportation Specialist at Amazon.com Services LLC. Deliver customer service to carrier and driver experience/solutions. Research issues”
What You'll Achieve.
Ensure customers get shipments on time
Industry & Context.
Problem-solving
No relocation assistance, Fully on site
What They're Looking For.
Must Have
1+ years of working with computers, Microsoft Office experience, Can lift up to 49 pounds, Stand/walk during shifts lasting up to 12 hours, Frequently push, pull, squat, bend, and reach, Work 40 hours/week, Work a flexible schedule/shift/work area, 18 years of age or older
Nice to Have
1+ years of contact center experience, 1+ years of work in the customer service/contact center industry experience
What You'll Do.
Deliver customer service to carrier and driver experience/solutions
Set appropriate expectations
Work within the Amazon Transportation network
Support workload surges
Support weather-related operations
Work overtime during high-volume peaks
Use internal systems to gather data
Support reporting on a daily
Work with cross-functional teams
Drive data-driven decision
Communicate insights to others
Provide support to field teams
Assist in driver assignment
Assist in load acceptance
Assist in driver/equipment availability
How You'll Work.
Team & Collaboration
Cross-functional teams; Transportation Operations Management; Amazon Freight Partners; Fleet
Applying for this Transportation Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about Amazon.com Services LLC?
Real rants from real employees. Read before you apply.