TransportationSpecialist

TOC (Transportation Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon Supply Chain network supporting multiple geographies like NA, India and EU. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, TOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving TOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, TOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Purview of a Trans Ops Specialist As a Transportation Specialist , you will support services which model Amazon's transportation network and carrier capabilities/constraints, optimizes it for cost and exposes it to other systems in Amazon. You will manage configurations in Amazon tools, identify technical dependencies, co-ordinate will cross-functional teams to ensure timely and successful delivery of projects and programs. These services improve customer experience by providing better promises and drive fulfillment planning and execution to lower transportation cost. It is critical part of Amazon's ordering and fulfillment pipeline. Successful candidates would be ones who can prioritize well, communicate clearly, and have a consistent track record of delivery. Key job responsibilities Communication with external customers (Carriers, Vendors/Suppliers) and internal customers (Retail, Finance, Software Support, Fulfillment Centers) · Ability to pull data from numerous databases (using Excel, Access, SQL and/or other data management systems) and to p