Amazon Dev Center India
Logistics
TransportationSpecialist1,NOCCI&WFM
“Transportation Specialist 1, NOC CI & WFM at Amazon Dev Center India. Skills: Quality control, Process improvement, Data analysis. Review work completed by operational teams. Ensure work meets quality standards”
What You'll Achieve.
Meet business requirements; Meet program requirements; Improve performance; Maintain consistent decisions
Industry & Context.
Root cause analysis; Error correction; Issue resolution
Rotational shifts, 24x7 shift environment
What They're Looking For.
Must Have
Bachelor's degree in quantitative/technical field, Experience with Excel, Experience with SQL
Nice to Have
Experience in root cause analysis, Experience in error correction, Experience identifying changes to procedures, Experience identifying changes to systems, Knowledge of basic SQL queries, Collaborate with intra-space multiple resources, Carry out basic needed analyses
What You'll Do.
Review work completed by operational teams
Ensure work meets quality standards
Provide clear feedback
Identify root causes of quality issues
Validate automated quality checks
Perform manual reviews
Partner with CI managers
Partner with CI teams
Drive process improvements
Communicate findings clearly
Escalate critical issues
Follow through until resolved
Maintain accurate audit records
Meet productivity benchmarks
Meet quality benchmarks
Meet utilization benchmarks
Understand performance metrics
Leverage metrics to drive business goals
Contribute to team growth
Contribute to program growth
Develop global perspective
Understand nuances of various geographies
Be flexible to work on multiple programs
How You'll Work.
Team & Collaboration
Collaborative environment; Work with operational teams; Partner with CI managers; Partner with CI teams; Collaborate with intra-space multiple resources
Communication Scope
Written reports; Verbal updates
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