ASSPL
Supply Chain/Transportation Management, Cust. Experience Qualit Ops, transportation and logistics
TransportationRepresentativeNOCIB,ROWIB
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Transportation Representative NOC IB, ROW IB at ASSPL. Skills: Transportation management, Operational execution, Stakeholder coordination. Manage daily operational activities. Manage execution of freight planning”
What You'll Achieve.
Meet targeted performance metrics
Industry & Context.
Root cause analysis; Troubleshooting; Logical reasoning
What They're Looking For.
Must Have
1+ years of work experience, Analytical skills, Attention to detail, Effective communication abilities, English-language communication skills, Knowledge of Microsoft Office, Concentrate and follow up on issues, Work successfully in a team environment, Work independently
Nice to Have
1+ years of logistics experience, Deep diving skills
What You'll Do.
Manage daily operational activities
Manage execution of freight planning
Ensure program standards are met
Plan and schedule appointments
Facilitate flow of information
Make day-to-day decisions accurately
Communicate in a clear and professional manner
Provide prompt and efficient service
Expedite prompt and efficient service
Manage sensitive cases
Report up the escalation matrix
Maintain targeted performance metrics
Exceed targeted performance metrics
Seek solutions through logical reasoning
Identify trends to suggest process improvements
Plan and execute appointment scheduling
Plan freight delivery
Perform rescue operations
Perform contingency management
How You'll Work.
Team & Collaboration
Cross-functional coordination; Vendor management; Stakeholder management
Communication Scope
Clear communication; Professional communication; Written communication; Verbal communication
Full Job Description
ROW IB team is seeking a highly motivated transportation representative to help manage daily operational activities centrally across FCs. Our teams' objective is to manage the execution of freight planning for all carriers/sellers/vendors and fulfillment centres. This is a chance to work in an innovative team, participating in operational excellence, system support, process and design the inbound ecosystem. Come help build a world-class services with Amazon.in's customer-centric focus applied to the Seller experience. The transportation representative will support carriers, Associates, and Management while ensuring program standards for individual and team performance are met. A transportation representative at ROW IB is responsible for appointment planning & scheduling, flow of information among stakeholders and taking day on day decisions accurately in a timely manner. Key job responsibilities Effectively communicate in a clear and professional manner at all times Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners Effectively manage sensitive cases by reporting up the escalation matrix Demonstrate excellent time-management skills Maintains or exceeds targeted performance metrics Actively seek solutions through logical reasoning and identify trends to suggest process improvements A day in the life A transportation Representative is responsible for planning and execution of appointment scheduling in a timely manner within an ambiguous environment using data analysis and other tools. This requires high level of ownership by facilitating flow of information, reporting progress and identifying blockers & providing resolutions. An transportation Representative will insist on high standards by effective planning of appointments and identifying gaps and risks in current mechanisms. About the team Rest of World Inbound (ROW IB) team is a vertical of ROW APEX, India Operations. Our team objective is to provide the hassle free and smooth
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