ASSPL
E-Commerce
TransportationRepresentative,IBSked
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Transportation Representative, IB Sked at ASSPL. Facilitate flow of information between different stakeholders. Resolve potential issues that impact customer experience”
Industry & Context.
Issue resolution; Data analysis; Trend analysis
What They're Looking For.
Must Have
Graduation in any specialization, Excellent communication skills (written and verbal) in English language, Ability to communicate correctly and clearly with all customers, Good comprehension skills, Ability to concentrate, Work successfully in a team environment as well as independently, Familiarity with Windows, Familiarity with Microsoft Outlook, Familiarity with Microsoft Word, Familiarity with internet browser, Excellent typing skills, Ability to successfully navigate websites, Proficient knowledge of email applications
Nice to Have
Graduation in any specialization from a recognized university, Excellent communication skills (written and verbal) in English language, Ability to communicate correctly and clearly with all customers, Good comprehension skills
What You'll Do.
Facilitate flow of information between different stakeholders
Resolve potential issues that impact customer experience
Resolve potential issues that impact business continuity
Work across Inbound operations
Plan freight for delivery in warehouses
Address potential issues during freight lifecycle
Provide timely resolution to issues
Research and query internal tools
Take real-time decisions
Drive Customer Experience without compromising on time
Ideate process improvements
Drive process improvements to conclusion
How You'll Work.
Team & Collaboration
Flow of information between stakeholders; Vendor/Seller/Inbound Supply chain/category managers/Fulfillment centers; Vendor/Carrier/FC relationship
Communication Scope
Written communication; Verbal communication
Full Job Description
Over the past 20 years, Amazon has reinvented on behalf of customers and has become the largest internet retailer and marketplace in the world. NOC (Network Operation Center) is the central command and control center for ‘Transportation Execution’ across the Amazon's transportation network. It ensures hassle free, timely pick-up and delivery of freight from vendors to Amazon fulfillment centers (FC) and from Amazon FCs to carrier hubs. In case of any exceptions, NOC steps in to resolve the issue and keeps all the stakeholders informed on the proceedings. Along with this tactical problem solving, NOC is also charged with understanding trends in network exceptions and then automating processes or proposing process changes to streamline operations. This second aspect involves network monitoring and significant analysis of network data. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Overall, NOC plays a critical role in ensuring the smooth functioning of Amazon transportation and thereby has a direct impact on Amazon’s ability to serve its customers on time. Within NOC’s umbrella, resides a specific arm which manages Inbound scheduling, MFI (Missing from inbound), 3P pickups, Vendor returns and invoice scanning operations across India (IN), AMET (South Africa, UAE, KSA, EGY and Turkey), Australia (AU), Japan (JP), Singapore (SG), Brazil (BR) and Mexico (MX). Purview of a Transportation Specialist A Transportation Specialist inbound at NOC facilitates flow of information between different stakeholders (Vendors/Sellers/Inbound Supply chain/category managers/Fulfillment centers) and resolves any potential issues that impacts vendor/seller experience and business continuity. Transportation Specialist at NOC works on Inbound operations which deals with appointment scheduling at Fulfillment centers requested by Vendors/sellers/carriers, ensuring
Applying for this Transportation Representative, IB Sked role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
ANONYMOUS · UNFILTERED
What do employees actually say about ASSPL?
Real rants from real employees. Read before you apply.