ADCI
Supply Chain/Transportation Management, Cust. Experience Qualit Ops, transportation and logistics
TransportationRepresentative
“Transportation Representative at ADCI. Skills: Problem Solving, Data Analysis, Process Improvement. Facilitate flow of information. Resolve potential issues”
Industry & Context.
Problem solving; Troubleshooting
24*7 operating environment
What They're Looking For.
Must Have
Graduation in any specialization, Excellent communication skills, Ability to communicate clearly, Good comprehension skills, Ability to concentrate, Work successfully in a team, Work independently, Familiarity with Windows XP, Familiarity with Microsoft Outlook, Familiarity with Microsoft Word, Familiarity with Internet Explorer, Excellent typing skills, Ability to navigate websites, Proficient knowledge of email applications
Nice to Have
Logistics background, Experience in similar role, Proficient in Excel
What You'll Do.
Facilitate flow of information
Resolve potential issues
Address potential issues during pick-up
Address potential issues during delivery
Research and query internal tools
Take real-time decisions
Analyze data and notice trends
Drive Customer Experience
Escalate problems or variance
Follow through on resolutions
Work within time constraints
Measure and identify activities
Create narrative outlining findings
Present findings in review forum
Provide real-time customer experience
How You'll Work.
Team & Collaboration
External customers; Internal customers; Stakeholders
Communication Scope
Written communication; Oral communication; Verbal communication
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