TransportationCoordinator

NRT Bus, Inc. **Responsibilities:** * Supervise and advise 30-60 drivers and monitors. * Responsible for developing and implementing efficient routes across several regions with regard to individual client needs. Assign driver assignments that reflect knowledge and good judgment regarding employee skills and performance. * Must be able to receive, record, retrieve and deliver messages accurately, clearly and pleasantly; routinely solve operational problems, while maintaining cordial, professional relations with guardians, clients, program staff, customer staff, and all Company employees. * Maintain and reinforce compliance with Company policies through dispatch and direct observation; develop driver skills through discussion and example. * Promote good performance through your positive support and recommend reassignment or appropriate discipline for non-compliance with Company rules or standards. * Spend sufficient time behind the wheel to know the routes, the clients, the drivers, and the programs and facilities; observe and supervise drivers in action, provide emergency back-up for absent drivers. * Build and maintain a positive relationship with those you supervise; understand and address the challenges they face. * Develop and maintain a professional rapport with all of our customers which includes but not limited to; programs, guardians, special needs clients of all ages and customer contacts from the organizations with whom we contract. * Maintain detailed and organized records to accurately perform monthly billing count Qualifications: * Must have prior supervising experience. * Must be self-motivated, show initiative, and have a strong work ethic. * Excellent customer service skills, be detail-oriented, and like solving problems. * Learn the programs, clients, and employees sufficiently to determine appropriate assignments. * Enjoy working with children. * Exhibit good technology skills; experience with Microsoft Office suite (Excel, Word, SharePoint, Outloo