Culina Group
logistics
TransportPlanner
“Transport Planner at Culina Group. Skills: planning of the transport operation, route planning, customer query management, driver management. day to day planning of the transport operation. efficient planning of the transport operation”
What You'll Achieve.
revenue targets are achieved on each vehicle; depot is both efficient and profitable; driver’s collections and deliveries are completed to schedule; continual improvement of service delivery KPI’s
Industry & Context.
Deal with drivers queries appropriately; Deal with customer queries and complaints effectively
What They're Looking For.
Must Have
Previous transport operational experience, Good geographical knowledge of the UK, Proficient in computer literacy including Microsoft Excel, Powerpoint, Work and Outlook, Excellent communication skills and ability to succeed in a pressurised environment, Customer focus on delivery performance, Commercially and Financially astute and driven to deliver exceptional results, Experience of using a TMS system, Experience in an FMCG environment, analytical and excel capability across standard formulas
Nice to Have
CPC
What You'll Do.
day to day planning of the transport operation
efficient planning of the transport operation
Ensure effective communication is maintained within the business ensuring teamwork is always and collaborative
Ensuring driver team arrive for work on time and arrange cover for absences when required
Correct utilisation of staff and vehicles using the company diary sheet/planner
route all vehicles available generating revenue and solid route plans to ensure that routes are both achievable and vehicles are used to best efficiency
and updating any amendments throughout the day so the information is live for all to access
ensure key duties are completed without fail
Analysing delivery data to ensure the relevant KPI’s and revenue targets are achieved on each vehicle
Arrange and oversee loading/pre-loading activity to ensure a timely despatch
work with the TPN team to ensure the depot is both efficient and profitable and reviewing synergies to enhance this
Deal with drivers queries appropriately
and ensuring driver’s collections and deliveries are completed to schedule including undertaking driver (de)briefing
Deal with customer queries and complaints effectively
ensuring that goodwill is maintained
Develop and maintain positive relationships with our customers
other TPN depots and our staff within Eezehaul
accurately prepare administration within set timeframes required
Ensure all systems are kept updated including accurate data entry
answer the telephones in a timely and appropriate manner
carry out other tasks that may be required for the company from time to time
Adhere to health and safety policy
and other requirements relating to Analysis and continual improvement of service delivery KPI’s
How You'll Work.
Team & Collaboration
Ensure effective communication is maintained within the business ensuring teamwork is always and collaborative; work with the TPN team to ensure the depot is both efficient and profitable and reviewing synergies to enhance this; Develop and maintain positive relationships with our customers, other TPN depots and our staff within Eezehaul
Communication Scope
Excellent communication skills; Ensure effective communication is maintained within the business ensuring teamwork is always and collaborative
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