Sutter Health
Healthcare
TransitionalCareCenterScheduler
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Transitional Care Center Scheduler at Sutter Health. Skills: Patient registration, EHR compliance. Obtain necessary information to register patients. Obtain financial clearance for patients”
What You'll Achieve.
Meet customer service standards; Meet productivity standards; Meet quality standards
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
HS Diploma or GED, 2 years of recent relevant experience
What You'll Do.
Obtain necessary information to register patients
Obtain financial clearance for patients
Provide functional guidance to new employees
Resolve problems using sound judgment
Provide issue identification
Provide issue assessment
Provide issue resolution
Provide technical support
Oversee collection of information during registration
Ensure accurate registration of patients
Maintain patient registration systems
How You'll Work.
Team & Collaboration
Work with employees
Communication Scope
Verbal communication; Written communication; Active listening
Full Job Description
We are so glad you are interested in joining Sutter Health! **Organization:** CPMC-California Pacific Med Center Van Ness **Position Overview:** Obtains all necessary information to register and financially clear patients. Acts as a key resource by providing functional guidance and direction to new employees, resolving problems, using sound judgment and initiative as workflow requires. Helps foster an environment in which continuous improvement in business processes and services is welcomed and recognized. Responsible for providing issue identification, assessment, and resolution as well as technical support in order to achieve desired outcomes and compliance with the Electronic Health Record (EHR) and Sutter Health policies and standard procedures. Oversee the collection of information that is obtained during the registration work flow process to ensure efficient and accurate registration of patients in Emergency, Ambulatory, Inpatient and Outpatient service areas related to hospital billing and compliance. **Job Description** : **EDUCATION:** * HS Diploma or General Education Diploma (GED) **TYPICAL EXPERIENCE:** * 2 years of recent relevant experience. **SKILLS AND KNOWLEDGE:** * General knowledge of patient access, financial counseling, functions in acute, and non-acute settings. * Working knowledge and understanding of insurance and medical terminology. * Emergency Medical Treatment and Active Labor Act (EMTALA) and Consent Laws knowledge. * Time management skills and the ability to manage frequent in-person patient contacts while effective maintaining and documenting data in the patient registration systems. * Demonstrated ability to work in multiple computer systems, such as patient registration/accounting systems, telephone consoles, document imaging, scanning, payment posting, proprietary payer websites and data quality monitoring, both accurately and efficiently. * Possess verbal and written communication and active listening skills. * Accuracy and attenti
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