Centorrino Technologies
Tech / AI / Software
TransitionManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Transition Manager at Centorrino Technologies. Skills: Transition Management, Project Management, ICT environments, Organisational Change Management, Stakeholder management. managing the smooth transition of ICT Capital projects into operational support. ensuring both organisational and functional deliverables are successfully handed over across multiple releases or sprints”
What You'll Achieve.
smooth transition of ICT Capital projects into operational support; ensuring both organisational and functional deliverables are successfully handed over; operational teams are fully prepared to accept and support new solutions; maintain service continuity under normal and extreme conditions; transitional readiness and Early Life Cycle (ELC) support plans are agreed and signed off; Confirm operational teams, customer teams, and systems are fully prepared; effective handover of new or changed services into production and operations environments; achieving high-quality results under pressure
Industry & Context.
Apply problem-solving skills; dynamic decision-making; providing clear options and recommendations for complex decisions
A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required
What They're Looking For.
Must Have
ITIL Foundations certification, ITIL Service Transition experience, 10+ years’ experience in Project Management and Transition delivery in ICT environments, Ability to initiate changes and work packages aligned with customer timetables and service availability, PROSCI Change Management certification or 5+ years’ experience in PROSCI-aligned Organisational Change Management projects, Proven track record of delivering major projects into production environments, communication, stakeholder management, and reporting skills, Ability to lead teams and coach members in creating complex Transition Release diagrams (Microsoft Project, Visio) and comprehensive Transition Plans, Commercially and customer-focused, providing clear options and recommendations for complex decisions, focus on achieving high-quality results under pressure while maintaining a customer service-oriented approach, A valid Vulnerable People / Working with Children Check (WWCC) and Police Check are required
Nice to Have
PROSCI Change Management certification
What You'll Do.
managing the smooth transition of ICT Capital projects into operational support
ensuring both organisational and functional deliverables are successfully handed over across multiple releases or sprints
ensuring operational teams are fully prepared to accept and support new solutions
risk management strategies in place to maintain service continuity under normal and extreme conditions
Develop and gain approval for the Transition Approach and Strategy
Implement Transition Management controls and reporting
Ensure transitional readiness and Early Life Cycle (ELC) support plans are agreed and signed off
Confirm operational teams
and systems are fully prepared
Manage stakeholder interfaces
Develop risk-driven executive reporting
Establish escalation and decision-making frameworks
Lead Operational Readiness Reviews
Conduct impact assessments
How You'll Work.
Team & Collaboration
ensuring operational teams are fully prepared to accept and support new solutions; Manage stakeholder interfaces to ensure effective handover of new or changed services into production and operations environments; Establish escalation and decision-making frameworks to promote shared ownership of risks and decisions; Ability to lead teams and coach members
Communication Scope
communication; stakeholder management; reporting skills; Develop risk-driven executive reporting; Establish escalation and decision-making frameworks
Process & Methodology
Project Management, Transition delivery, Develop and gain approval for the Transition Approach and Strategy, Implement Transition Management controls and reporting, Ensure transitional readiness and Early Life Cycle (ELC) support plans are agreed and signed off, Develop risk-driven executive reporting, Establish escalation and decision-making frameworks, Conduct impact assessments for scope changes, updating transition plans and facilitating resolutions, Create complex Transition Release diagrams, Create comprehensive Transition Plans
Full Job Description
**Join Centorrino Technologies: Innovate, Grow, and Thrive with Us!** At Centorrino Technologies (CT), we’re more than just tech—we’re a community that goes beyond expectations. We’ve been recognised as a Great Place to Work in 2024-2025 and one of the Best Places to Work Medium & Large Size in Australia for 2025, with an outstanding eNPS score of 68. And we’re not stopping there. We're on a mission to redefine the customer experience, and we need a passionate **Transition Manager** to join our Projects team in Australia**.** The Transition Manager at Centorrino Technologies is responsible for managing the smooth transition of ICT Capital projects into operational support, ensuring both organisational and functional deliverables are successfully handed over across multiple releases or sprints. The role ensures operational teams are fully prepared to accept and support new solutions, with risk management strategies in place to maintain service continuity under normal and extreme conditions. **Requirements** **What you'll do:** * Develop and gain approval for the Transition Approach and Strategy, including scope, governance, communications, resources, approvals, logistics, quality assurance, exception management, and planning for multiple deployments or cutovers. * Implement Transition Management controls and reporting, proactively managing all associated activities. * Ensure transitional readiness and Early Life Cycle (ELC) support plans are agreed and signed off by projects and key stakeholders, covering operational readiness, change management, service asset and configuration, knowledge management, risk review, project test planning, and IT service management alignment. * Confirm operational teams, customer teams, and systems are fully prepared, with training, procedures, work instructions, and documentation delivered. * Manage stakeholder interfaces to ensure effective handover of new or changed services into production and operations environments. * Develop risk-
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