Chaucer
Insurance
TransformationManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Transformation Manager at Chaucer. Skills: technology delivery management, finance transformation, stakeholder management, risk management, vendor management. leading the end-to-end delivery of technology initiatives across their allocated portfolio. translating business and finance strategy into executable delivery plans”
What You'll Achieve.
outcomes are delivered on time, within budget and to agreed quality standards; embedding sustainable change into Business-as-Usual (BAU); Define and track delivery KPIs and outcomes, using data to drive transparency and continuous improvement
Industry & Context.
analytical and problem-solving capability, able to operate at both strategic and detailed levels; options analysis
What They're Looking For.
Must Have
Proven experience in technology delivery management roles, delivering complex, enterprise-scale change, Demonstrable track record of delivering finance transformation initiatives and programmes, Experience working in regulated environments, ideally within financial services or insurance, background in managing cross-functional, matrix teams, Experience working with senior Finance stakeholders and translating finance requirements into technology delivery, Excellent delivery management, planning and execution capability, understanding of finance systems, data and control environments, Highly effective stakeholder management and communication skills, Commercially astute, with experience managing vendors and third-party delivery partners, analytical and problem-solving capability, able to operate at both strategic and detailed levels, Resilient, adaptable and comfortable leading delivery through change and uncertainty, Collaborative, inclusive and values-driven leadership style, Outcome-focused with a sense of ownership and accountability, Detail-oriented with a commitment to quality and control, Acts as an ambassador for change, with a positive and pragmatic mindset
Nice to Have
finance transformation programmes and projects, finance systems modernisation, data, regulatory and operating model transformations, finance transformation initiatives such as finance system implementations or upgrades, data and reporting platforms, regulatory programmes (e. g. finance change driven by accounting or prudential regulation), and finance process automation, modern delivery practices, including agile and hybrid delivery models
What You'll Do.
leading the end-to-end delivery of technology initiatives across their allocated portfolio
translating business and finance strategy into executable delivery plans
ensuring outcomes are delivered on time
within budget and to agreed quality standards
embedding sustainable change into Business-as-Usual (BAU)
Own the end-to-end delivery of complex technology programmes and projects
including finance transformation initiatives spanning systems
process and operating model change
Deliver multi-year finance technology roadmaps aligned to business strategy
regulatory requirements and product priorities
Ensure delivery plans are robust
realistic and actively managed
with clear milestones
dependencies and critical paths
Maintain oversight of the full delivery lifecycle
from initiation and design through build
deployment and transition to BAU
Ensure delivery is compliant with internal governance
risk and control frameworks
Lead delivery of finance transformation initiatives
Partner closely with Finance stakeholders to understand end-to-end finance processes
controls and reporting requirements
Ensure technology solutions support finance outcomes including control
scalability and operational resilience
Bridge the gap between Finance
Technology and wider business teams
ensuring shared understanding and clear ownership
Act as a senior delivery partner to Finance leadership
Product Management and Technology leads
trusted relationships across Finance
Change and QA functions
risks and issues clearly and proactively to senior stakeholders
Support executive-level decision making through clear reporting
options analysis and delivery insight
Provide delivery leadership
setting clear direction and expectations for delivery teams
Champion modern delivery practices
including agile and hybrid delivery models
while working effectively within enterprise governance constraints
Coach and mentor delivery managers
project managers and team members
building delivery capability and maturity
Promote continuous improvement
learning and high standards of delivery excellence
assess and actively manage delivery risks
dependencies and interlocks across complex change landscapes
Develop and implement mitigation strategies to protect outcomes
Manage third-party vendors and systems integrators
ensuring commercial value
delivery quality and contractual performance
Define and track delivery KPIs and outcomes
using data to drive transparency and continuous improvement
Ensure effective quality
testing and assurance approaches are embedded across delivery
Support internal audit
risk and regulatory engagement by providing clear evidence of delivery controls and outcomes
How You'll Work.
Team & Collaboration
key partner to Finance, Product Management and Technology teams; Partner closely with Finance stakeholders; Bridge the gap between Finance, Technology and wider business teams; Act as a senior delivery partner to Finance leadership, Product Management and Technology leads; Build strong, trusted relationships across Finance, Engineering, Architecture, Service Management, Change and QA functions; Provide delivery leadership, setting clear direction and expectations for delivery teams; Coach and mentor delivery managers, project managers and team members
Communication Scope
Communicate progress, risks and issues clearly and proactively to senior stakeholders; Support executive-level decision making through clear reporting, options analysis and delivery insight; Highly effective stakeholder management and communication skills
Process & Methodology
end-to-end delivery of technology initiatives, delivery plans, milestones, dependencies, critical paths, delivery lifecycle, project management, programme management
Full Job Description
**Role Summary** The Technology Delivery Manager is responsible for leading the end-to-end delivery of technology initiatives across their allocated portfolio, with a strong emphasis on finance transformation programmes and projects. The role blends deep technology delivery expertise with proven experience of delivering complex finance change, including finance systems modernisation, data, regulatory and operating model transformations. Sitting within the Transformation organisation, this role is a key partner to Finance, Product Management and Technology teams. The postholder will be accountable for translating business and finance strategy into executable delivery plans, ensuring outcomes are delivered on time, within budget and to agreed quality standards, while embedding sustainable change into Business-as-Usual (BAU). **Key Accountabilities** **Delivery & Execution** * Own the end-to-end delivery of complex technology programmes and projects, including finance transformation initiatives spanning systems, data, process and operating model change * Deliver multi-year finance technology roadmaps aligned to business strategy, regulatory requirements and product priorities * Ensure delivery plans are robust, realistic and actively managed, with clear milestones, dependencies and critical paths * Maintain oversight of the full delivery lifecycle, from initiation and design through build, test, deployment and transition to BAU * Ensure delivery is compliant with internal governance, risk and control frameworks **Finance Transformation Focus** * Lead delivery of finance transformation initiatives such as finance system implementations or upgrades, data and reporting platforms, regulatory programmes (e.g. finance change driven by accounting or prudential regulation), and finance process automation * Partner closely with Finance stakeholders to understand end-to-end finance processes, controls and reporting requirements * Ensure technology solutions support finance outco
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