Coface
Insurance
Transformation&BPMManager
Neural analysis suggests this role is
optimal for mid candidates.
“Transformation & BPM Manager at Coface. Skills: project management, process management, transformation programs, process efficiency, stakeholder management, continuous improvement, change management. Build-up and manage transformation programs, according to the company's strategy. Build-up and manage process efficiency with the fronters, to reach better quality of service”
What You'll Achieve.
reach better quality of service; Ensure key deliverables are met, the projects finishes on time and budget; opportunities, wins, financial impacts, KPIs, and concerns; improve quality, efficiency and customers / partners satisfaction
Industry & Context.
risk management; coordinate the issues to be solved and decisions to be taken; Process/IT Curiosity & ability to find out of the box solutions
What They're Looking For.
Must Have
Minimum 5 years of experience in project management or process management, Excellent level of English required, Bachelor's degree in Business Administration or similar
Nice to Have
Knowledge of Coface products and processes is a plus
What You'll Do.
Build-up and manage transformation programs
according to the company's strategy
Build-up and manage process efficiency with the fronters
to reach better quality of service
Set up local governance for Projects portfolio
Coordinate requirements collection and change management for tools enhancements/corrections requests
Animate local committees to gather needs & development requests
Plan & follow up the activities
motivate and inspire team to successfully complete tasks
achieve buy-in of key stakeholders and influence others
Risk management: coordinate the issues to be solved and decisions to be taken
Ensure key deliverables are met
the projects finishes on time and budget
Apply continuous improvement in project methodology
Report at different levels (tactical/operationaloard of directors) with timely and effective communication on opportunities
Manage successful handoffs to business owners and project closing
Support process mapping
gap analysis and actions plan to improve quality
efficiency and customers / partners satisfaction
How You'll Work.
Team & Collaboration
cross-functional coordination; Build relationships, achieve buy-in of key stakeholders and influence others; management of virtual teams; collaboration; open communication; Ability to facilitate project meetings; negotiate with business or technical players; know how to get things done through formal channels and informal networks; effectively communicate with all levels of the organization; participation in international working group and steering committees; Team members from all backgrounds get together here to tackle complex strategic transformation projects; sharing knowledge and collaborating
Communication Scope
Excellent abilities to communicate at all levels of the organization; open communication; effectively communicate with all levels of the organization; timely and effective communication
Process & Methodology
project management, transformation programs, process management, Waterfall, Agile Project Management tools, risk management, project methodology, reporting, continuous improvement in project methodology
Full Job Description
At Coface, we’ve been managing credit risk for more than 75 years to help companies navigate and grow in an uncertain and volatile environment. We act for trade. As a global leading player in trade credit risk management, we support the growth of 100,000 clients across some 200 markets. Whatever their size, location or sector, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring. Every day, we leverage our unique expertise and cutting-edge technology to make trade happen, in both domestic and export markets. Commitments Diversity, equity, and inclusion Coface is fully committed to creating a work atmosphere that respects the individualities and diversity of its teams. Given the nature of its business, which operates across a global scope, Coface must remain a multicultural company. To that end, employees must benefit from an inclusive and non-discriminatory work environment. This allows for collaborative and fruitful work between teams representing 80 nationalities and working in 58 countries. Coface has been focusing in particular on gender equity and gender balance in career opportunities, and diversity in senior management roles. Coface has initiated numerous actions plans in that field, together with indicators for monitoring progress. Accordingly, diversity and inclusion are a key component of the Group Human Resources strategy. Coface work environment must be seen as inclusive and the company as a place where employees can thrive and contribute their authenticity to their professional activities. To that end, Coface has introduced training and awareness-raising initiatives to encourage the transformation of the corporate culture towards greater openness to diversity.… more Career growth and learning At Coface, we strive to establish and develop a lasting relationship of trust, encouraging integration, and supporting professional development; these are our pri
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