UW Medicine
healthcare
TransferCenterCoordinator
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Transfer Center Coordinator at UW Medicine. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement. receiving and documenting incoming calls from providers requesting to transfer patients to UW Medicine. managing calls from our physician specialist line”
What You'll Achieve.
Ensure accuracy and complete patient transfer charts for the preparation of statistical reports; Assist staff with data integrity and maintenance for the preparation of reports
Industry & Context.
problem-solving skills including tolerance for ambiguity
Evening Shift Premium $1.75 per hour
What They're Looking For.
Must Have
High school graduation or equivalent, two years of experience in a healthcare or call center setting, Two (2) years of multi-line operator experience in a high-volume setting, Experience working in a team environment, Proficiency in Microsoft Windows navigation & Microsoft Office Suite, Proficiency in Epic
Nice to Have
Demonstrated excellent oral and written communication skills, problem-solving skills including tolerance for ambiguity, Knowledge of medical terminology, Knowledge of medical sub-specialties, Experience working in emergency or crisis situations, Experience in a large complex healthcare system or academic healthcare setting, Familiarity of healthcare industry, trends and coming policy changes, Bachelor’s degree
What You'll Do.
receiving and documenting incoming calls from providers requesting to transfer patients to UW Medicine
managing calls from our physician specialist line
Answer calls from outside providers in the WWAMI region and beyond requesting patient transfers and consultations
Connect callers with UW Medicine providers for consultation
lower acuity transfers
Document calls & record consult notes into Epic
Assess callers needs to prioritize emergent or critical issues and direct to the appropriate resource as needed
Collect patient and provider demographics and referring facility contact information to document transfers in Epic
Acknowledges and treats all federally-protected patient health information (PHI) in a manner consistent with UW Medicine standards and applicable laws
Assist nursing staff by providing non clinical info to callers and/or directing callers to appropriate clinics or medical center services as needed
Ensure accuracy and complete patient transfer charts for the preparation of statistical reports
Assist staff with daily follow-up communications to referring physicians and facilities
Assist staff with data integrity and maintenance for the preparation of reports
How You'll Work.
Team & Collaboration
Collaborate with multiple departments to ensure the accurate and timely flow of patient documentation
Communication Scope
excellent oral and written communication skills
Full Job Description
**Job Description** **UW Medicine’s Transfer Center department** has an outstanding opportunity for a **Transfer Center Coordinator.** **WORK SCHEDULE** * 40 hours per week * Evening Shift **DEPARTMENT DESCRIPTION** The UW Medicine Transfer Center is 24-hour call center serving the UW Medicine Hospital system. We have a great opportunity for an individual with excellent customer-service skills to facilitate consult/transfer requests from providers and clinical staff throughout the WWAMI region. The Transfer Center arranges patient transfers and inpatient consults to all four UW Medicine hospitals (HMC, UWMC-ML, UWMC-NW, VMC) from across Washington, Alaska, Montana and Idaho. The Transfer Center Coordinator is responsible for receiving and documenting incoming calls from providers requesting to transfer patients to UW Medicine. The Transfer Center also manages calls from our physician specialist line, which connects practitioners throughout the WWAMI region with advice and consultations from UW Medicine’s excellent group of specialists **PRIMARY JOB RESPONSIBILITIES** * Answer calls from outside providers in the WWAMI region and beyond requesting patient transfers and consultations * Connect callers with UW Medicine providers for consultation, lower acuity transfers, and VPN requests * Document calls & record consult notes into Epic * Assess callers needs to prioritize emergent or critical issues and direct to the appropriate resource as needed * Collect patient and provider demographics and referring facility contact information to document transfers in Epic * Acknowledges and treats all federally-protected patient health information (PHI) in a manner consistent with UW Medicine standards and applicable laws. * Collaborate with multiple departments to ensure the accurate and timely flow of patient documentation, including medical record numbers, face-sheets, transfer-summaries, and imaging. * Assist nursing staff by providing non clinical info to callers and/or dire
Applying for this Transfer Center Coordinator role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about UW Medicine?
Real rants from real employees. Read before you apply.