Our Shared Services Team

Financial Services

TransferAgentOperationsSpecialist(GlobalCapitalMarketsSupportServices)

$0–0k Wilmington, Delaware, United States FULL TIME Remote Friendly
The Brief

“Transfer Agent Operations Specialist (Global Capital Markets Support Services) at Our Shared Services Team. Skills: Transfer processing, Account updates, Payment processing. Process ownership transfers. Update account details”

Industry & Context.

Financial Services
Problems you'll solve

Problem-solving

What They're Looking For.

Must Have

Associate's degree or equivalent work experience, 2+ years relevant work experience, Proficient in data entry, Proficient in Microsoft Excel, Quick learner for new tools

Nice to Have

Financial Services Knowledge

What You'll Do.

Process ownership transfers

Update account details

Issue new certificates

Meet regulatory requirements

Meet internal standards

Clarify information with clients

Resolve discrepancies with clients

Support wire transfers

Support check disbursements

Assist with bond adjustments

Update wire instructions

Monitor workflow system cases

Prioritize workflow cases

Ensure timely progress

Respond to inquiries via email

Respond to inquiries via phone

Provide status updates

Resolve client issues

Identify process streamlining opportunities

Enhance operational efficiency

Review pending transfer requests

Prioritize based on payment dates

Prioritize based on SLAs

Conduct initial document reviews

Initiate follow-up for incomplete documentation

Assist with cross-training tasks

Assist with assigned projects

Verify original signatures

Authenticate bond documents

How You'll Work.

Team & Collaboration

Collaborate across teams; Work with clients; Work with stakeholders; Work with internal partners

Communication Scope

Respond professionally

Free ATS check

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