TransferAgency,SeniorAssociate

Job Description **Who we are looking for** This Senior Associate position is part of our Unit Dealing team. The role will be responsible to perform operation oversight for the team **Why this role is important to us** The team you will be joining plays an important role in the overall success of the organization. Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. You will help us build resilience and execute day to day deliverables at our best. Join us if making your mark in the financial services industry from day one is a challenge you are up for. **What you will be responsible for** As Unit Dealing Senior Associate you will * Managing day to day operations / delivery of assigned clients with a keen eye on oversight of operational risks to achieve good KPI performance for the team * Ensure all activities are completed in line with internal standards and review as required * Ensure incoming queries are being managed in a timely and accurate manner * Knowledge of custody specific trade and cash life cycle process in terms of processing and settlement activities is preferable * Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines. * Good problem solution skill. As there might be a lot of unknow issue happen which is not exactly meet before, require the skills to have strong resolving skills * Professional email written skill and fluent spoken English and professional communication skill as multi-communication is required with internal/external teams. * Consistently work with team and managers to review the process and optimize the process to achieve the operational efficiency. Participate in project and contribute to process