Expeditors
Logistics
Transcon(GroundTransportation)CustomerServiceRepresentative
Neural analysis suggests this role is
optimal for entry candidates.
“Transcon (Ground Transportation) Customer Service Representative at Expeditors. Skills: Customer service, Logistics, Data entry. Ensure smooth freight flow. Ensure timely freight flow”
What You'll Achieve.
Meet KPI standards
Industry & Context.
What They're Looking For.
Must Have
6 months to 1 year related experience
Nice to Have
Hazardous materials certification
What You'll Do.
Ensure smooth freight flow
Ensure timely freight flow
Ensure accurate data entry
Ensure timely data entry
Report on TRANSCON Files
Use TRANSCON Workflow
Ensure accurate billing
Ensure timely billing
Ensure freight delivery
Ensure timely clearance
Arrange TRANSCON shipments
Meet customer service standards
Maintain good relationships
Meet compliance with regulations
Understand department process flow
Improve operational efficiency
Escalate problems to Management
How You'll Work.
Team & Collaboration
Network communications
Communication Scope
Communicate clearly; Communicate concisely
Full Job Description
We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! MAJOR DUTIES AND RESPONSABILITIES * Ensure smooth and timely freight process flow * Ensure accurate and timely data entry into our operational system * Track and Trace TRANSCON Files and reporting * Use export TRANSCON Workflow on daily basis * Ensure accurate and timely client and vendors billing. * Ensure delivery of freight and timely clearance when applicable * Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. * Contribute to maintain good relationships with suppliers * Meet compliance at all times to regulations internal and external in accordance with government regulations. * Understand department process flow, and looking for best practices to improve operational efficiency and productivity * Ensu
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