Expeditors

Logistics

Transcon(GroundTransportation)CustomerServiceRepresentative

$185–250k ~AI est. Ciudad de México, CDMX, Mexico FULL TIME
The Brief

“Transcon (Ground Transportation) Customer Service Representative at Expeditors. Skills: Customer service, Logistics, Data entry. Ensure smooth freight flow. Ensure timely freight flow”

What You'll Achieve.

Meet KPI standards

Industry & Context.

Logistics

What They're Looking For.

Must Have

6 months to 1 year related experience

Nice to Have

Hazardous materials certification

What You'll Do.

Ensure smooth freight flow

Ensure timely freight flow

Ensure accurate data entry

Ensure timely data entry

Report on TRANSCON Files

Use TRANSCON Workflow

Ensure accurate billing

Ensure timely billing

Ensure freight delivery

Ensure timely clearance

Arrange TRANSCON shipments

Meet customer service standards

Maintain good relationships

Meet compliance with regulations

Understand department process flow

Improve operational efficiency

Escalate problems to Management

How You'll Work.

Team & Collaboration

Network communications

Communication Scope

Communicate clearly; Communicate concisely

Free ATS check

Applying for this Transcon (Ground Transportation) Customer Service Representative role?

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