Expeditors
Logistics
TransconAgent(NightOperations)
“Transcon Agent (Night Operations) at Expeditors. Ensure smooth and timely shipment process flow. Ensure accurate and timely data entry”
What You'll Achieve.
Meet SOP and KPI's
Industry & Context.
Dispute resolution
Night Operations, Work overtime
What They're Looking For.
Must Have
Fully proficient with various software applications, 10-key by touch, Ability to work independently with minimal supervision, Ability to identify opportunities for improvement, Functions efficiently in a high stress environment, Willing to work overtime, Intimate understanding of Export Compliance
Nice to Have
Certified Export Clearance Specialist, Dangerous Goods – Ground and Air, IATA/FIATA, Export Compliance Specialist, Customs Broker, Sales Certification, Transition and Implementation
What You'll Do.
Ensure smooth and timely shipment process flow
Ensure accurate and timely data entry
Track and trace shipments
Provide proactive and clear communication
Ensure accurate and timely client billing
Understand customer expectation
Ensure compliance to company policies
Complete cross training
Professionally represent Expeditors
Review files and complete billing
Review invoices and send charges
Manage destination charges
Manage special billing procedures
Post financial transactions promptly
Monitor accounting and billing reports
Ensure files are settled and closed out
auditable financial records
Ensure billing meets internal billing standards
Support audit readiness
Monitor service provider billing sheets
Escalate billing discrepancies and exceptions
Continually identify areas to improve efficiency
Embrace and adopt technology
Achieve standard of 52 hours training
Drive and develop customer relationship
How You'll Work.
Communication Scope
Clear communication
Applying for this Transcon Agent (Night Operations) role?
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ANONYMOUS · UNFILTERED
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