Expeditors
logistics
TransconAgent
“Transcon Agent at Expeditors. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, logistics, compliance. Ensure smooth and timely freight flow. Ensure accurate and timely data entry into our operational system”
What You'll Achieve.
Meet KPI standards in accordance with the Company’s procedures
Industry & Context.
Escalation of problems to Management when necessary
What They're Looking For.
Must Have
6 months to 1 year related experience, Basic local regulatory knowledge for compliance, Global Logistics Industry knowledge, Pro-active, organizational skills, Good computer skills (Excel, Word), Fluent in English & Spanish, Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, Positive and willing to help attitude
Nice to Have
Hazardous materials certification
What You'll Do.
Ensure smooth and timely freight flow
Ensure accurate and timely data entry into our operational system
Track and Trace TRANSCON Files and reporting
Use export TRANSCON Workflow on daily basis
Ensure accurate and timely client and vendors billing
Ensure delivery of freight and timely clearance when applicable
Interact with our customers in arranging their TRANSCON shipments
meeting customer service standards
Contribute to maintain good relationships with suppliers
Always meet compliance to regulations internal and external in accordance with government regulations
Understand department process flow
and looking for best practices to improve operational efficiency and productivity
Ensure all customers standard operating procedures in place and updated in the DLSOPs
Meet KPI standards in accordance with the Company’s procedures
Network communications
timely responses to emails and requests (internal and external)
Escalation of problems to Management when necessary
Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride
Adhere to the company’s 10 cultural attributes
Meet company standards of 52 hours training per year
including as needed management/leadership training
Meet Expeditors’ Company Policies and Procedures
How You'll Work.
Team & Collaboration
cross-functional coordination; Interact with our customers; Contribute to maintain good relationships with suppliers; Network communications, timely responses to emails and requests (internal and external); Escalation of problems to Management when necessary
Communication Scope
Effective interpersonal skills; listen; comprehend; effectively communicate clearly and concisely; Network communications; timely responses to emails and requests
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