Expeditors

logistics

TransconAgent

Guadalajara, Jalisco, Mexico FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for entry candidates.

The Brief

“Transcon Agent at Expeditors. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, customer service, logistics. Ensure smooth and timely freight flow. Ensure accurate and timely data entry into our operational system”

What You'll Achieve.

Meet KPI standards in accordance with the Company’s procedures

Industry & Context.

logistics
Problems you'll solve

Escalation of problems to Management when necessary

What They're Looking For.

Must Have

6 months to 1 year related experience, Basic local regulatory knowledge for compliance, Global Logistics Industry knowledge, Pro-active, organizational skills, Good computer skills (Excel, Word), Fluent in English & Spanish, Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results, Positive and willing to help attitude

Nice to Have

Hazardous materials certification

What You'll Do.

Ensure smooth and timely freight flow

Ensure accurate and timely data entry into our operational system

Track and Trace TRANSCON Files and reporting

Use export TRANSCON Workflow on daily basis

Ensure accurate and timely client and vendors billing

Ensure delivery of freight and timely clearance when applicable

Interact with our customers in arranging their TRANSCON shipments

meeting customer service standards

Contribute to maintain good relationships with suppliers

Always meet compliance to regulations internal and external in accordance with government regulations

Understand department process flow

and looking for best practices to improve operational efficiency and productivity

Ensure all customers standard operating procedures in place and updated in the DLSOPs

Meet KPI standards in accordance with the Company’s procedures

Network communications

timely responses to emails and requests (internal and external)

Escalation of problems to Management when necessary

Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride

Adhere to the company’s 10 cultural attributes

Meet company standards of 52 hours training per year

including as needed management/leadership training

Meet Expeditors’ Company Policies and Procedures

How You'll Work.

Team & Collaboration

Interact with our customers; Contribute to maintain good relationships with suppliers; Network communications, timely responses to emails and requests (internal and external); Escalation of problems to Management when necessary

Communication Scope

Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results; Network communications, timely responses to emails and requests (internal and external)

Full Job Description

We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our Mission We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us! Ensure timely and accurate movement of freight and information, while providing an exceptional customer service within the TRANSCON Department. Key Responsabilities: * Ensure smooth and timely freight flow * Ensure accurate and timely data entry into our operational system * Track and Trace TRANSCON Files and reporting * Use export TRANSCON Workflow on daily basis * Ensure accurate and timely client and vendors billing. * Ensure delivery of freight and timely clearance when applicable * Interact with our customers in arranging their TRANSCON shipments, meeting customer service standards. * Contribute to maintain good relationships with suppliers * Always meet compliance to regulations internal and external in accordance with government regulations. * Unders

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