Serhant
Real Estate
TransactionSpecialist,Commissions
Neural analysis suggests this role is
optimal for Mid candidates.
“Transaction Specialist, Commissions at Serhant. Skills: Transaction workflows, Document compliance, Commission processing, Agent support, Financial accuracy, Internal systems, Compliance reviews, Company policies, Regional requirements, Escalation paths, Commission structures, Splits, Referral fees, Transaction fees, Co-broke agreements, Team structures, Deposit mismatches, Incorrect GCI calculations, Compliance documentation, Financial records, Payment readiness, Transaction status, Submission,”
What You'll Achieve.
Ensure smooth, compliant transactions; Ensure accuracy and timeliness at every stage of the transaction lifecycle; Ensure files meet all required standards; Ensure proper payment readiness; Improve team efficiency and agent experience
Industry & Context.
Analytical and problem-solving skills; Proactively identify issues and drive solutions; Identify and resolve missing or incorrect documentation; Identify discrepancies; Investigate pending funds and transaction discrepancies; Identify inefficiencies in workflows and proactively implement scalable improvements
Must live within the United States, Candidates must be currently authorized to work in the United States without the need for sponsorship now or in the future
What They're Looking For.
Must Have
3-5 years of experience processing real estate transactions
Nice to Have
Bachelor’s degree in Finance, Accounting, Business, or related field preferred, SkySlope experience preferred, Real Estate license a plus, Experience with real estate transactions in Arizona, Colorado, and Nevada
What You'll Do.
Manage transaction workflows end-to-end
Ensure document compliance
Provide agent support
and manage transaction files
Maintain accuracy across all deal stages
Identify and resolve missing or incorrect documentation
Complete compliance reviews within SkySlope
Apply understanding of company policies
regional requirements
and process commissions
Audit commission structures
Validate commission data against compliance documentation and financial records
Support escrow release processes
Ensure proper payment readiness
Serve as a primary point of contact for agents
Proactively communicate with agents to resolve outstanding items
Manage and respond to a shared inbox
Tag and route inquiries appropriately across internal teams
Act as a subject matter expert in transaction and commission platforms
Maintain detailed notes within transaction records
Utilize internal tools such as deposit logs to investigate pending funds and transaction discrepancies
Manage a high volume of transactions across multiple stages
Self-prioritize tasks and operate independently
Identify inefficiencies in workflows and proactively implement scalable improvements
Collaborate cross-functionally with Agent Finance
and Brokerage Operations
Support ongoing training and knowledge-sharing initiatives
How You'll Work.
Team & Collaboration
Serve as a key partner to agents; Collaborate cross-functionally with Agent Finance, Accounting, and Brokerage Operations; Tag and route inquiries appropriately across internal teams based on ownership and subject matter
Communication Scope
Excellent written and verbal communication skills; Proactively communicate with agents; Provide timely and accurate support
Process & Methodology
Manage transaction workflows end-to-end, Self-prioritize tasks, Operate independently with minimal oversight in a fast-paced environment, Manage multiple priorities
Full Job Description
About SERHANT. SERHANT. is the most followed real estate brand globally, redefining the traditional brokerage model through media, content, and innovation. Powered by a full-service in-house film studio and amplification platform, we position our properties—and our agents—in front of more people than anyone else. About the Role We are seeking a detail-oriented Transaction Specialist to play a crucial role in ensuring smooth, compliant transactions across our team. In this role, you will manage transaction workflows end-to-end, including document compliance, commission processing, and agent support. You will serve as a key partner to agents, guiding them through systems, processes, and requirements while ensuring accuracy and timeliness at every stage of the transaction lifecycle. This role requires a strong understanding of compliance, financial accuracy, and internal systems, along with the ability to proactively identify issues and drive solutions. Key Responsibilities Transaction & Compliance Management Review, audit, and manage transaction files to ensure compliance with brokerage and state-specific requirements Maintain accuracy across all deal stages, demonstrating a strong understanding of transaction statuses and workflows Identify and resolve missing or incorrect documentation that may delay closing or commission processing Independently complete compliance reviews within SkySlope, ensuring files meet all required standards Apply a deep understanding of company policies, regional requirements, and escalation paths (including Broker of Record involvement) Commission Processing & Financial Accuracy Queue, review, and process commissions with a high degree of accuracy and accountability Audit commission structures including splits, referral fees, transaction fees, and co-broke agreements. Strong understanding of team structures and dynamics. Identify and flag discrepancies such as missing splits, deposit mismatches, and incorrect GCI calculations Validate comm
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