Amazon India

Administrative Support, Investigation, consumerpayments

TransactionRiskInvestigator

₹7–10L ~AI est. Bengaluru, Karnataka, India FULL TIME
The Brief

“Transaction Risk Investigator at Amazon India. Skills: Transaction risk management, Problem solving, Independent decision making. Investigate and eliminate online electronic commerce risk. Authenticate customers”

What You'll Achieve.

Productivity evaluation; Quality assurance evaluation; Contribution to department development

Industry & Context.

Administrative Support, Investigation, consumerpayments
Problems you'll solve

Problem-solving; Analytical skills; Logical analysis

What They're Looking For.

Must Have

1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Experience in payments or e-commerce

Nice to Have

1+ years of customer service experience, Speak, write, and read fluently in English, Experience with Microsoft Office products and applications, Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays, Experience in payments or e-commerce

What You'll Do.

Investigate and eliminate online electronic commerce risk

Authenticate customers

Make complex investigation decisions

Engage in written communication with management

Engage in verbal communication with management

Engage in written communication with risk analysts

Engage in verbal communication with risk analysts

Engage in written communication with risk engineers

Engage in verbal communication with risk engineers

Engage in written communication with other associates

Engage in verbal communication with other associates

Engage in written communication with third-groups

Engage in verbal communication with third-groups

Contact customers by phone

How You'll Work.

Team & Collaboration

Fast-paced team environment; Department management; Risk analysts; Risk engineers; Company associates; Third-groups

Communication Scope

Written response; Verbal communication; Interpersonal skills

Free ATS check

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