TrainingTechnicianII

Position Summary Incumbents in this position conduct training programs, perform on-site visits to determine if post-training knowledge transfer is successful and consult with on-site supervisory staff and the Training Manager to recommend additional learning solutions, as necessary; and perform related work as required. The basic purpose of this work is to conduct training and support post-training knowledge transfer for state agencies. Duties and Responsibilities Conduct Instructor-led and virtual training for RMV business systems, business procedures, and other applications in all training facilities. Actively participate in pilot training classes and train-the-trainer workshops.  Evaluate participants' in-class progress and provide a written summary of progress for RMV management.             Perform class preparation activities based on the dates reflected in the department’s master schedule of classes to ensure readiness as of the projected scheduled dates. This includes full review and practice with: curriculum outline module instructor guides and Powerpoint participant material System training activities Provide onsite support to RMV staff  Provide onsite support during implementations of new systems and processes. Act as a point-of-contact to answer questions about system/policy changes after training is delivered. (Research answers to questions and communicate to the appropriate audience.) Work with department managers, supervisors and Training Manager to create additional training support plans for employees having difficulty with knowledge transfer back on their job. Based on guidelines developed by curriculum designers and/or managers/supervisors, conduct follow-up evaluations in the field to monitor effectiveness of training programs and identify skills and knowledge deficits.  Document the findings of the training program’s effectiveness in a written report to be submitted to Training manager/supervisor and Curriculum Designers.  Maintain training faci